Subi Subscriptions App

Subi Subscriptions App

Reviews (930)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

October 10, 2025

Was assisted by Grace with an issue on my store. She was able to fix the issue quickly. Very professional and kind and many features with this app, highly recommend!

M
United States
3 days using the app
October 9, 2025

Miles was super quick to help with the colour customisation of the Subi widget on our website. Thank you

Nya Rituals
Australia
About 2 years using the app
October 9, 2025

Really great app that was super easy to install. I needed a little help fine tuning it to suit our store and the on-line help was amazing. Fast, efficient and a pleasure to deal with. Highly-recommended.

Pure Tone Aesthetics
United Kingdom
17 days using the app
October 7, 2025

Our first subscribe and save set up was seamless. Harry helped us remove the watermark and has us ready to get our subscriptions rolling!

BYNBeauty
Canada
17 minutes using the app
October 6, 2025

Best Customer support, fixed all the design for me

JapansPrime
Japan
1 day using the app
October 3, 2025

Nilou Was an incredible help and gave me support making my widget match my site very fast!

SprinkleBites™
United States
About 1 hour using the app
October 2, 2025

Rick was fantastic and went above and beyond in helping me!

NeuroVibe
United Kingdom
2 months using the app
September 29, 2025

Nilou was absolutely fantastic to work with! She helped me troubleshoot a subscription issue quickly and made the whole process effortless. What really stood out was her clear communication, every step was explained in a way that was easy to follow, and she made me feel like I was in great hands from start to finish.

She’s professional, approachable, and genuinely cares about resolving the problem, which made the experience stress-free. Honestly, working with someone as responsive and knowledgeable as Nilou turns what could have been a frustrating situation into a smooth, positive one. Highly recommend!

Word of Mouth
Australia
About 10 hours using the app
September 23, 2025

Quick and easy. Chat help: Harry was ready and willing to help.

VeganElder's Freeze Dried Pantry
United States
About 1 hour using the app
September 23, 2025

You are very helpful. Your support replies are very quick. Thank you.
Miles

Hairgenetix
Netherlands
7 months using the app