Subi Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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If you know what you're doing easy set up - but if you run into issues, the team behind the scene is fantastic at helping coach you through and resolve them. Especially Miles, who has helped me a couple times, and confirmed things I wasn't 100% sure of.
Thanks for the great review! We're happy to hear setup was smooth for you, and even more glad that our team, especially Miles, could step in when you needed a hand.
At Subi, we’re always here to support you through every step, whether it’s fine-tuning the details or just confirming you’re on the right track. Appreciate you being part of the Subi community!
I can't say enough about how much I appreciate the customer service! Miles is awesome and went out of his way to help find a solution to my request and did so. He also went above and beyond to help customize and make my website subscription offering even better! I can't thank him enough and subi for it's fantastic customer service and support!
Stella was excellent in helping me with the customization of the widget. She was extremely patient and did everything I wanted very quickly! Thank you Stella, you are stellar!
Stella was a great support helping me with some tasks. The team was very quick responding and very friendly. They were very efficient too and were able to fix certain issues right away. I can only speak highly of the customer support. Very good! Thank you.
Meets our needs, and their customer care team is great!
Great customer service! I was really happy with how quickly they responded and how well they managed to answer my question. Stella was very helpful in pointing out the issue on the spot and advised me on the best way to solve it.
The app is a bit tricky to use and caused me a lot of confusion. I reached out to their customer service and talked to Dela! I was stressed out and worried because I needed it to function ASAP and Dela delivered. It did the job and I owe that to Dela!
Quick service, good help. Rick is always there!
Mason was phenomenal to deal with. Fast and high quality work!
The customer service is nothing like I have ever experienced. It was quick, helpful and above my expectations. I would recommend this product to anyone!
