Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

July 15, 2025

Great support via live chat from Stella

Hilton Macarons
United Kingdom
26 minutes using the app
July 9, 2025

GREAT APP! easy to use, finished creating my subscription all in one day!
Pearl from customer service was great help, she helped me every step of the way and was very prompt
Thanks so much!

STYLE ME OVER
Australia
About 5 hours using the app
July 2, 2025

I had a great experience with Nilou! She was was quick, knowledgeable and very helpful!

kate quinn
United States
3 months using the app
July 2, 2025

Very good support while getting some trouble setting up subscription with Bundle product. The support "Stella" was very co-operative

The winter brand
United States
29 days using the app
June 30, 2025

I have had nothing but great experiences with Subi. It was easy to integrate with my Shopify site and customer support is fantastic, especially Stella. Quick and reliable support to solve any small issues with set up.

Clean Kiss
Canada
About 2 months using the app
June 26, 2025

Miles was super helpful ! Explained everything to me clearly !

Lynott Jewellery
Ireland
About 2 months using the app
June 25, 2025

Great customer service. I worked with Melissa to troubleshoot some layout/formatting issues we were facing and they were quick to address it and fixed it completely!

Ulyana Organics
United States
11 months using the app
June 9, 2025

Mason helped us out a lot with various problems and gave us a smooth integration whitout any issues.

Tower 15 Coffee
United States
11 days using the app
June 9, 2025

Just installed the app and the setup is quick and easy. Mason also reached out to me and offer me to slightly customise my widget on the product page which makes the widget nicer in my site.

Cha Zhi Ji
Malaysia
13 days using the app
June 6, 2025

I had the BEST experience with PEARL, she helped to customize my widget for my Shopify page and it really pops now! It looks so good and I think it will get more people to sign up for the subscription option now!

The Gilded Paddock
United States
Almost 2 years using the app
Subi (formerly Subify) replied June 9, 2025

Wow — thank you for the glowing review! We’re beyond happy to hear that Pearl was able to bring your Shopify widget to life in a way that truly pops! 🙌 At Subi, we’re all about helping merchants shine and convert more customers through beautiful, on-brand subscription experiences. If you ever want to explore more ways to optimize or personalize, we’re right here with you every step of the way. 💜