Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.

August 14, 2025

Aliya was very helpful and fast in answering my questions. Thank you so much for your help

Spas Unlimited Online
United States
Over 1 year using the app
August 12, 2025

Absolutely fantastic app. The team are extremely quick to respond and deal efficiently, politely and helpfully with any queries I had. Making customizations to the widgets on request. Could not recommend more highly! Stella and Mason both get top marks for customer service :)

Equell
United Kingdom
22 days using the app
August 11, 2025

This app is great! Every time I need some custom support for anything, they are more than willing to accommodate. Dela has helped me so much!

Kosher Carnivore
United States
About 1 year using the app
August 5, 2025

Honestly great service. Where else can you just message someone and help you in an instant??

Jerkin' It Beef Jerky
Australia
38 minutes using the app
August 4, 2025

Customer service is impeccable. I was assisted by Pearl, and she quickly fixed my issues and was so pleasant to interact with. The free tier of the app is awesome, and the great live assistants are a definite bonus.

J Bea Studios
Netherlands
3 days using the app
July 29, 2025

Grace was super helpful and went above and beyond to make sure my issue was taken care of!

Manda Pandas Shop
United States
4 months using the app
July 25, 2025

My experience with Subi has been impeccable. I was struggling with navigating on the platform. Stella was part a huge part in my experience. She was willing to assist me with just about anything. The team here are very customer focused.

Bitem
United Kingdom
2 days using the app
July 22, 2025

I'm new to shopify and initially I found using the app relatively easy. As I tried to progress it got more difficult and harder to understand, then I found Subi, they were just what I needed to sort out things.They've been extremely helpful, especially Pearl, so thank you to Pearl and Subi overall!
Barrie.

BakerBazBakes
United Kingdom
6 days using the app
July 18, 2025

Thanks Miles for being so helpful in making my setup smooth and quick. Your support and guidance made the process much easier.

The Incense Shop
Hong Kong SAR
About 2 hours using the app
July 17, 2025

The app I was looking for. Rick has been very attentive and considerate. He hit the nail on the head with what I was looking for.

Editorial Atelier
Spain
About 3 hours using the app