Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is quick to set up and easy to use for “subscribe & save” plans, boosting recurring orders and conversions. They like the flexible features, including self-service portals, advanced membership setups, and tight Shopify integration. Performance and migrations from other apps are described as smooth. Support is frequently praised as fast, proactive, and hands-on, with helpful AI chat and fair pricing.

June 6, 2025

We have recently installed this app and had an issue with a new customer profile. The customer support I received from Miles was 10/10 and issue was resolved quickly. Highlty recommend this app to anyone looking for a subscriber product. It was quick to install and easy to use and customer support is great.

Byron Wipes
Australia
3 months using the app
June 5, 2025

We worked with Stella, professional, quick and available. Recommend !

YunoMatcha
Canada
About 1 month using the app
June 4, 2025

Outstanding tech support!

Dela was very helpful resolving pricing issues.

Seattle Granola Company
United States
Over 2 years using the app
May 30, 2025

Support was practically instant with the online chat (my preferred support type) and my issue/questions were solved perfectly. Top tier support from Subi!

OnlyInboards.com
United States
About 1 hour using the app
May 30, 2025

Recently installed Subi to test Subscription. Straight away I get contacted by the tech/support team and they fixed my widgets plus customized it to my desire! Always very fast to reply.

HeyKeratin
United States
2 days using the app
May 27, 2025

Setup is very easy, the widget looks well in our theme and Mason was so helpful with guiding me.

Peter Mark
Ireland
About 1 hour using the app
May 24, 2025

Miles responded quickly and provided clear, helpful solutions. Really appreciate it!

dop™ Shop
Australia
About 2 months using the app
Subi (formerly Subify) replied May 26, 2025

Thank you so much for your kind words! We're thrilled to hear that Miles was able to assist you promptly and clearly. We truly appreciate your feedback and are always here if you need anything else!

May 22, 2025

Impossible to stop charge on your account even after installation.

VajraVega
United States
5 months using the app
Subi (formerly Subify) replied May 26, 2025

We're really sorry to hear about your experience. That’s definitely not the experience we want for our users. You should never be charged after uninstalling, and we’d love to investigate and resolve this for you as quickly as possible. Please reach out to our support team in the app or at support@subi.co, and we’ll make it right.

May 16, 2025

I've tried almost every other subscription app and Subi was the only one I found easy to use, not overpriced, and with an amazing customer support. Sam helped me throughout the entire process of setting it up in the most efficient way. Recommend!

Bodyzeus
United States
About 2 hours using the app
Subi (formerly Subify) replied May 26, 2025

Thank you so much for the wonderful feedback! We're honored to hear that Subi stood out among the rest for its ease of use, fair pricing, and support. Huge kudos to Sam for guiding you through the setup so efficiently — we’ll definitely pass along your kind words. We're so glad you're enjoying the experience, and we truly appreciate the recommendation! 🙌

May 14, 2025

Sam was incredible in helping us get set up with our somewhat unique use case. Very friendly and informative! Subi has been the perfect solution for us.

Rochford Supply
United States
25 days using the app
Subi (formerly Subify) replied May 26, 2025

hank you so much for the amazing feedback! We're thrilled to hear that Sam was able to guide you through your unique setup — and in such a friendly and informative way. It’s wonderful to know that Subi has been the perfect fit for your needs. We’re always here if you need anything else! 🚀