Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is quick to set up and easy to use for “subscribe & save” plans, boosting recurring orders and conversions. They like the flexible features, including self-service portals, advanced membership setups, and tight Shopify integration. Performance and migrations from other apps are described as smooth. Support is frequently praised as fast, proactive, and hands-on, with helpful AI chat and fair pricing.

April 26, 2025

Great customer service, app works really well.

I needed to get few changes done on the widget and it was with no issue, quick and well done. (Stella was very nice to deal with)

Recommend.

SWEATY | ELECTROLYTE HYDRATION MIX| ZERO SUGAR | ALL NATURAL|
Czechia
6 months using the app
Subi (formerly Subify) replied May 26, 2025

Thanks so much! We're happy to hear the app's working well and that Stella made the widget updates smooth and easy. Really appreciate the recommendation! 🙌

April 25, 2025

Miles was wonderful and helped address and fix all my concerns.

CorEats
United States
Almost 2 years using the app
Subi (formerly Subify) replied May 26, 2025

Thanks! So glad Miles could help and get everything sorted for you! 😊

April 24, 2025

Great customer service! This app is great for me since I am just starting out offering a subscription and the tiers are priced fairly for their uses!

Rags AF
United States
About 1 month using the app
Subi (formerly Subify) replied May 26, 2025

Thank you! We're glad the app’s a great fit for your subscription journey and that you’re happy with the pricing. Excited to support you as you grow! 🚀

April 23, 2025

Needed some display adjustments for our store, updates were made within 15 minutes. First class service by Pearl, very happy.

PlusPets
United Kingdom
6 months using the app
Subi (formerly Subify) replied May 26, 2025

Really appreciate your kind words! Glad Pearl was able to jump in and get everything sorted so quickly. We're thrilled you're happy with the service! 🙌

April 16, 2025

Pearl was so helpful and patient she fixed a problem I had been looking at for hours quickly and efficiently, I wish I had reached out to her earlier!

Snow Fox Skincare
United Arab Emirates
8 months using the app
Subi (formerly Subify) replied May 26, 2025

Thank you for the lovely note! We're so glad Pearl could step in and turn things around with such ease. Sometimes a fresh set of eyes makes all the difference — we're always here when you need us! 💫

April 16, 2025

Nilou forced me to write a review by being so damn helpful and amazing. I've never seen a support team more helpful than Subi, that's crazy. Nilou went out of her way to help me optimize my subi app and customized it to my website's design without prompting. She even suggested some minor CRO tweaks that looks amazing on my store

Okie
Singapore
26 days using the app
Subi (formerly Subify) replied May 26, 2025

This absolutely made our day — thank you! Nilou’s passion for helping merchants shine really comes through, and we’re so glad it made such a big impact. Love that the CRO suggestions elevated your store too — we’re lucky to have her on the team and even luckier to have users like you! 🚀

April 9, 2025

I've been enjoying this app for my business. Nareh was super quick, efficient, and helpful with my request.

Naturale Goddace | Clean + simple skincare
United States
3 months using the app
Subi (formerly Subify) replied May 26, 2025

So glad to hear it! We’ll pass your thanks along to Nareh — thrilled she could help so quickly! 😊

March 28, 2025

Excellent usability and excellent support from the team and service from Stella on some technical difficulties!

Kahaani Coffee Roasters
United Kingdom
3 months using the app
March 28, 2025

Excellent service from Sam, as always! She always understands my needs without me even having to explain exactly what it is that I want to achieve. Amazing, I'm so grateful!

Monday Matcha
Sweden
5 months using the app
March 19, 2025

Great app and excellent customer service. Mason was so helpful and quick to solve our issue.

AYU Cosmetics
Ireland
Almost 2 years using the app