Subi Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, often launching subscription plans within minutes. It’s used for subscribe-and-save and loyalty-style programs, with recurring orders, a self-service customer portal, and smart recovery now in the base plan. Widgets are modern, customizable, and integrate cleanly with Shopify. Support is frequently praised as fast, hands-on, and willing to customize features and design, with helpful AI chat for smaller issues.
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Thank you to Stella for helping me! Had a shipping issues that I could not figure out and she helped resolve the issue quickly. Appreciate the help. Loving the help included with this app.
Thank you for the kind words! We're so glad Stella could help resolve the issue quickly — we’ll pass along your thanks. Happy to hear you're loving the support! 😊
She went above and beyond to help me set up my Subi account, amazing service!
Thanks so much! We're thrilled to hear you had an amazing experience — going above and beyond is what we aim for! 💪✨
This app is great! Customer support is over the top. Pearl was the best helping me out!
Thank you! We're so happy you're loving the app — and huge shoutout to Pearl for being the best! 🙌💛
Customer support is excellent! Worked with Miles and received the clarity I needed.
Thanks so much! We're happy to hear Miles provided excellent support and helped clarify things for you. We're always here if you need anything else! 😊
Regarding Helpdesk: Available on Sundays, very helpful. Fast and great support.
Thanks for the great feedback! We're glad you found the Sunday support helpful and quick. Always here when you need us! 🙌
Miles deserves a raise! He went above and beyond to help me out. Excellent customer service!
Thanks a ton! We couldn’t agree more — Miles is a star! 🌟 So glad he was able to go above and beyond for you.
They are really understanding and accommodating of everybody's needs, Aliya form the support team is incredible, amazing customer service
Thank you! We're so glad to hear that you felt supported — Aliya truly is incredible. We appreciate the kind words! 💛
Pearl at customer service was amazing. The app offers more features than any other like it. They went out of their way to make sure it looks great and Pearl even helped me fix another issue on my site.
So far the best experience i've had with a company on shopify app store to be honest.
Wow — thank you so much for the incredible feedback! We're beyond thrilled to hear that Pearl and the team made such a great impression. It means a lot to know Subi has been your best experience on the Shopify App Store so far. We're always here to go the extra mile for you! 🙌✨
I had a great experience onboarding with Subi. The process is easy and the customer service representative (Miles) was helpful and fast.
Thank you! We're so glad to hear your onboarding went smoothly and that Miles was quick and helpful. Welcome to Subi! 🚀
Mason was a great help this morning when I needed an issue resolved. He jumped onto the chat straight away and was happy to look into it there and then. He made what could have been a stressful and time-consuming problem much easier and completely stress-free.
Thank you, Mason — 10/10!
Thank you so much! We're thrilled to hear Mason made things smooth and stress-free for you. We’ll be sure to pass along the 10/10! 🙌
