Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is quick to set up and easy to use for “subscribe & save” plans, boosting recurring orders and conversions. They like the flexible features, including self-service portals, advanced membership setups, and tight Shopify integration. Performance and migrations from other apps are described as smooth. Support is frequently praised as fast, proactive, and hands-on, with helpful AI chat and fair pricing.

June 29, 2023

This is very good app, previously we had some finding for this app, regarding this the app support are helpful and provide fix timeline for our case. The function of this app is user friendly and useful function. for overall i will give 5 Star +++ to this app for all and got prudential to be the best subscription app in Shopify

Nestle HK eShop UAT
Hong Kong SAR
3 months using the app
Subi (formerly Subify) replied January 8, 2024

Thank you so much for your enthusiastic review and the fantastic 5-star rating! We're overjoyed to hear that you find Subify to be a very good app and are pleased with the support you've received.

Our team is committed to providing timely and effective solutions to any issues our users face, and we're glad we could meet your expectations in fixing your concern promptly. It's great to know that you find the app's functions user-friendly and useful for your business needs.

February 23, 2023

Absolutely blown away by the level of support. Having not been expecting too much from a simple app on shopify. I’ve had technical queries sorted and followed up on. I’ve had a face to face meeting and had some really useful advice that I have begun implementing straight away. These people know what they’re doing and are really good at it!!!

Pelvipro
United Kingdom
14 days using the app
September 8, 2022

I have not used this app yet, I installed it to test if it will deliver my needs. I had a chat with support, her name is Hasti. She was very helpful and attended to all my concerns. Though there are a few restrictions on the app that I was looking for but overall very straightforward and will be in our consideration. Would like to especially thank Hasti for all the help and for being patient with my queries :)

Ionmax
Australia
10 days using the app
Subi (formerly Subify) replied September 26, 2022

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon and a special thanks to Hasti ;)

June 20, 2023

This app is indispensable for my business! The Subify team went above and beyond helping me set up my membership website and quickly answered all my queries (and there were a lot). I couldn't recommend this app enough if you're looking to give access to only paying customers on your website, they have so many tools to help you set this up, and the Subify team are extremely helpful and always prompt to reply. Thanks again :)

DESIGNBYDAZE
United Kingdom
24 days using the app
February 16, 2023

This has been a wonderful experience. The customer service is excellent. They walk you through the set up step-by-step on a zoom call. The customer service rep who helped me set it all up (Hi Yasaman!) is also my go-to person at the company, so I feel like I'm in good hands. I'm still within the free trial period and have sold 6 subscriptions already. There is ONLY upside here!
~Ahrre Maros owner at Ahrre's Coffee Roastery

Ahrre's Coffee Roastery
United States
18 days using the app
February 9, 2023

Subify team but especially Yasaman have been exceptionally helpful in the transition from another app. As a florist we have very specific needs of how we need the subscription service to work, Subify have gone above and beyond to help us make it happen. Clearly explained the steps of migration, keeping us updated on progress and jumping on a call when needed have all made the whole experience very easy. We as a team, have received the best customer service from Subify and we look forward to continuing working together!

Urban Flower Co
United Kingdom
17 days using the app
Edited June 12, 2023

I just started with Subify after researching a lot of other apps on the market for subscription services. This one seems to fit our store's needs the best. I set up my first plan, and I immediately had a popup from Melika in customer service checking on me and making sure that I had everything I needed to get started. She checked over how I had my product set up. She was very helpful and informative. I wish all apps had this kind of customer service. I can't wait to get started with this new app and see what happens. :)

David Christopher's
United States
8 days using the app
Subi (formerly Subify) replied June 13, 2023

Wow, reading your review feels like a warm ray of sunshine - thank you so much! We're thrilled to hear that Subify has caught your attention and fits your store's needs after your thorough research. Our mission is to create a smooth and intuitive user experience, so it's wonderful to know we're on the right track.

Big virtual high five to Melika, too! We'll pass along your kind words to her. Our team is dedicated to being there every step of the way, and we're glad to hear that our service stands out.

As you dive into our app, remember, we're just a chat away if you need any more help. And we can't wait to hear about your journey and success with Subify. Let the adventure begin! 😊

December 23, 2022

Incredible subscription app. Very easy to set up, and their customer service chat is extremely helpful and responsive. You can tell they've taken a lot of time to master the customer experience (both for your customers and you as their client). Their how-to videos on Youtube are also extremely thoughtful and helpful. Great functionality and they are quick with and open to customizations too.

I'm so happy I found this service. The idea of starting subscriptions for my business was a bit daunting as we have tons of SKUs and I'm really glad I found and decided to take a chance on Subify.

Kindred Stories
United States
3 months using the app
June 7, 2022

I've just started using this app, and I cannot recommend it enough. So easy to use and they immediately began work on a customization for my store. Mohammed provided excellent customer service, very quick responses and so helpful.

Wix and Wax Ireland
Ireland
3 days using the app
Subi (formerly Subify) replied June 26, 2022

Thank you so much for your kind feedback! Please don't hesitate to reach out if you needed anything else in the future; our team is here for you.

February 5, 2026

This app is super easy to use if you dont want problems with anything you must try it, the only thing is that if you want to translate to another lenguage in some part you need to do it manually, but dont worry becouse the support is incredible and they can help you, in my case it was pearl that she is super kind really ill never have this attention in my life so dont hesitate in install, Pearl if you read this your the best.

Miroslab Store
Mexico
About 2 months using the app