Subi Subscriptions App

Subi Subscriptions App

Reviews (929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is quick to set up and easy to use for “subscribe & save” plans, boosting recurring orders and conversions. They like the flexible features, including self-service portals, advanced membership setups, and tight Shopify integration. Performance and migrations from other apps are described as smooth. Support is frequently praised as fast, proactive, and hands-on, with helpful AI chat and fair pricing.

March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Switzerland
9 months using the app
Subi (formerly Subify) replied April 7, 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

March 27, 2024

I'm starting to work with this application. I needed help for the first time and Delaram from support helped me immediately. Thanks for their professionalism and speed.

Mother & Daughter
France
2 days using the app
Subi (formerly Subify) replied April 7, 2024

We'll make sure she gets this amazing feedback. Thanks!

Edited May 16, 2024

So far so good. Great customer service !

ONE SURFING CO
France
12 months using the app
Subi (formerly Subify) replied March 3, 2024

We're so happy you've had a positive experience with Subify and our customer service team. Should you need any further assistance or have any questions, don't hesitate to reach out. Your satisfaction is our top priority!

Edited April 8, 2024

Great Support! Fast and Effective

Pillo Baby
Italy
11 months using the app
Subi (formerly Subify) replied February 19, 2024

Thanks!

November 1, 2023

Super app. Super support.

Familoop
Austria
About 9 hours using the app
Subi (formerly Subify) replied January 8, 2024

Wow! Thanks!

October 13, 2023

The perfect APP for subscription plans (and the support chat is so powerfull) !!!

theartofpole
France
7 days using the app
Subi (formerly Subify) replied January 7, 2024

Thank you for your fantastic review! We're thrilled to hear that you find Subify to be the perfect app for subscription plans and are delighted with our support chat. We strive to empower our users with a powerful, user-friendly app and equally robust support to ensure a seamless experience.

Your positive feedback is incredibly motivating for our team. We're glad that we could meet your expectations and help you enhance your subscription services. If there's anything else we can do to make your experience even better, or if you have any suggestions, please don't hesitate to let us know.

October 3, 2023

Excellent support and app! Totally recommended.

Peggy's Foods
United States
About 3 hours using the app
Subi (formerly Subify) replied January 28, 2024

Thank you so much for your kind words! We're thrilled to hear that you're happy with our support and app. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We're here to help.

February 24, 2026

ALL I can say is, SUBI support staff is EXCEPTIONAL! First Grade A+++.

Pearl was amazing making modifications to Membership template, changing colours etc.

Thanks Pearl and SUBI Team!!!

Lynden
www.LUVPets.ca

LUVPets
Canada
22 days using the app
May 22, 2026

I was very close to check for an other solution than Subi.... But with this customer support, like Sam, i simply cant. She makes everything possible for you. Thanks

RECAL
United States
5 days using the app
December 25, 2025

Grace was very helpful and it was special because she was working on Christmas Day!

Crossroads Coffee Traders
United States
6 days using the app