Reviews (3,138)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a mature, reliable solution for running subscriptions, often calling it essential or a game changer. Many report smooth migrations from other platforms, even with complex setups and large volumes. They highlight advanced subscription, bundling, and upsell features, plus strong Shopify and Klaviyo integrations. Support and implementation teams are frequently praised for fast, knowledgeable help that reduces admin work and improves retention.

Edited February 15, 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
United States
About 1 year using the app
Recharge replied February 12, 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

February 6, 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

NOKA
United States
About 8 years using the app
Recharge replied February 12, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

January 31, 2024

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

MOSH
United States
Almost 3 years using the app
Recharge replied February 12, 2024

We appreciate the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

January 19, 2024

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

Four Bears Sticker Club
Canada
Almost 2 years using the app
Recharge replied January 22, 2024

We are very glad to hear about your positive experience.

- Ty Bailey | VP of Services

January 19, 2024

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Paint Plot Australia
United States
Over 3 years using the app
Recharge replied January 22, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

January 9, 2024

I would recommend it. Great customer service and easy to use! Although, my clients tend to have a tough time canceling subscriptions that they ordered by accident.

EssenceTree
United States
About 2 years using the app
Recharge replied January 16, 2024

Thank you so much for your review and the feedback you've provided!

- Ty Bailey | VP of Services

January 2, 2024

Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!

Sunnyday
United States
6 months using the app
Recharge replied January 16, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

December 22, 2023

Be CAREFUL with this company. We have been using their free platform for a couple of years, it is very lacklustre and we were looking for an alternative. They upgraded us to their higher tier to try it out, and it wasn't much better - but instead of putting us back on the free tier, they started billing us $500 per month after the trial! We have been trying to get them to stop billing us since August and every month they charge us $500 USD or more for something we are not even using!!. It's infuriating! They just reply saying "the free tier doesn't exist anymore" and then they still charge us!

You cannot remove your credit card, you cannot change your billing tier - you are at their mercy. We now have to just shut down our subscription service entirely since removing the app is (hopefully) the only way to get them to stop charging us!

Eight Ounce Coffee
Canada
Over 3 years using the app
Recharge replied January 2, 2024

I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.

- Ty Bailey | VP of Services

December 20, 2023

Having found out more on the capabilities within Recharge, there is so much more we as a company can gain from the tool. General reporting drilled down further by product is super helpful knowing where to apply the gas. Flows discussed are a nice and easy way to extend purchase behavior on our best customers. I look forward to applying these and so much more!

Naomi Whittel
United States
Over 3 years using the app
Recharge replied December 26, 2023

We're glad to hear that you've enjoyed your experience with Recharge!

- Ty Bailey | VP of Services

December 14, 2023

I highly recommend this app for anyone who wants to add recurring orders and/or bundles to their website. Jairus Streight from Recharged help me get the app up and running. I greatly valued his expertise and patience. I felt he went above and beyond to make this app work for our site, which was difficult, because we have a complicated website. White glove experience from start to finish.

Prodrome
United States
3 months using the app
Recharge replied December 19, 2023

We appreciate the shout out to Jairus and the five star review!

- Ty Bailey | VP of Services