Reviews (3,145)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, full‑featured subscription platform that scales well and reduces manual admin. Many highlight smooth migrations, even with complex setups, and say support is fast, patient, and proactive with clear guidance. They credit it with growing subscription revenue, reducing churn and failed payments, and value extras like configurable widgets, bundles, upsells, loyalty tools, and Klaviyo integration, despite a mild learning curve in some areas.

April 25, 2024

A+ Support

NeatClean
United Kingdom
Over 2 years using the app
April 24, 2024

Great customer service, love the app and all the features!

All-In Nutritionals
United States
3 months using the app
April 19, 2024

Fantastic, really patient and helpful

Westlab
United Kingdom
Over 3 years using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

Edited April 23, 2026

Great service, thank you!

Forest Leaf
United States
Over 6 years using the app
Recharge replied April 22, 2024

Thank you for your review!

- Ty Bailey | VP of Services

March 28, 2024

The customer service team is very helpful!

Mario Badescu
United States
Over 1 year using the app
Recharge replied April 8, 2024

We appreciate the shout out to our support team!

Ty Bailey | VP of Services

March 23, 2024

Big slog to suddenly charge customers $100 a month. Nor recommended

Aristotelis Ke Anthoula
Australia
Over 1 year using the app
Recharge replied March 25, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

March 14, 2024

Great app, easy to use. Always improving the experience.

Oxford Biolabs Ltd. (UK)
United Kingdom
Over 6 years using the app
Recharge replied March 21, 2024

We appreciate the review!

- Ty Bailey | VP of Services

Edited April 27, 2026

Great app, easy to use and the support is super helpful! Zachary was very nice!

SwiftNetllc
United States
Almost 4 years using the app
Recharge replied March 21, 2024

We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

March 13, 2024

Thank you Malik!

Double Wood Supplements
United States
Over 7 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave five stars and a shout out for Malik!

- Ty Bailey | VP of Services

March 5, 2024

very helpful , issue solved :)

Kings Seeds NZ
New Zealand
3 months using the app
Recharge replied March 21, 2024

We're glad to hear about your positive experience.

- Ty Bailey | VP of Services