Supliful: Dropship Supplements

False advertising. Website says $1 for first month then regular cost thereafter. Instead, I was charged $1 for a 3 day “free trial” and after the 3 days, a balance of $49 was due. Luckily, I was proactive and removed my card info prior to the end of 3 day “trial”. False and misleading! Ontop of that, staff via email was unsure about the $1 first month and had to check on it. To which my reply was “how do you not know, it’s on your website.” In addition to that, I have received 2 requests via email asking me to review the company. How could I give a review if I literally just subscribed to the service and haven’t had any interaction or even purchased yet? Make that make sense. It’s a turn off! But anyway, here’s the review ya wanted!

Worthless and useless support, answering one question for 5 minutes.
Was chatting with the bot about the problem have to repeat the same things again to a "Gabrielle" agent.
The system can't map products to manually created products.

I am really pleased with the service Supliful provides quick,professional and easy to understand. I look forward to continue with my journey with the.!!!

No one else does what these guys do. They offer an awesome, risk-free opportunity to launch a high quality supplement/pet care/skin care brand since you don't have to carry any inventory. Being able to easily customize your own label is really cool, and they have a ton of products they're always adding to. Plus, the delivery is fast, and their customer service is some of the best I've dealt with. Always super quick to reply and really nice. I'd recommend them to everyone

They charge a subscription for all versions, no free option available. There is no phone number for customer service, when I tried to add several products to my shopify store they all said sold out. So paying for a service you cant even sell is pointless

WARNING!!! It is with a strong sense of responsibility that we highlight several pressing issues requiring immediate attention. The current performance of your platform falls significantly below acceptable standards, presenting substantial challenges for users and raising serious concerns about its reliability. Firstly, the site suffers from persistent latency issues, often failing to load altogether. Even when it does manage to load, navigating the interface is cumbersome and inefficient—an experience that wastes valuable time and reflects poorly on user satisfaction. For any organization aiming to establish credibility and leadership in its field, such technical shortcomings are unacceptable. Moreover, the reliance on generic AI-driven customer service solutions further diminishes the quality of support provided. Personalized and effective customer engagement is a cornerstone of business success, and the lack thereof raises questions about the company’s commitment to addressing user needs, especially when there are reports by other customers here that state that they have not received responses from you until days later. The products offered also fail to meet industry benchmarks, according to other reviews herein. This reported inconsistency proves the company and its products fall short of competitive standards; whether reported by us or others, the matter still stands. This misalignment undermines trust and credibility, both of which are essential for fostering long-term customer relationships and building a reputable brand. For a business aspiring to lead, it is imperative to prioritize professionalism, efficiency, and quality across all operations. This is why we cannot do business with you. Our experience with your platform has been particularly disappointing. Despite utilizing the highest internet speeds available in our area, the site repeatedly buffered and failed to load critical pages, such as the design studio and product catalog. This fundamental instability prevented us from placing even a single order, making it impossible to rely on your platform for building a reputable and successful business. Furthermore, user reviews on this portal echo similar frustrations, reinforcing the conclusion that neither the app nor the site meets the standards expected by businesses aiming to serve their customers effectively. The issues we encountered are not isolated; they are widespread and indicative of deeper systemic problems that must be addressed urgently. We firmly stand by our assessment and cannot agree with the company’s attempts to dismiss these concerns in their reply. Immediate and decisive action is necessary to restore confidence in your platform and ensure future growth. Until these challenges are resolved, we cannot recommend your site or products to anyone seeking reliability and excellence in their own business endeavors.

I am like great with them because they will let you know about what's needed to advertise your label correctly. But how they ship out the products is just in a bag and stuffed not fully protected. I have had customers complain and show proof that some products have been open and exposed. but thats because how they package the products. some of the products is very very small and the pricing metrics doesnt match the value. Also, dont like the migration of the social media. for they will charge you directly for the items that are ready to be shipped. instead of taking the proceeds from the sale item.

Very professional, great products and good service. I actually use the products myself. My favorite part is how well they print their labels.

The possibilities with Supliful are truly endless, you just have to know how to capitalize on it and I’m happy that I’m doing it with Supliful.

March 2024 - We are a new store and have placed four orders for five different products through Supliful to test the process. They did not fulfill a single order without us having to email them and tell them to push the order through. The orders show up in Shopify and even show up in our Supliflul orders tab but they don't get fulfilled automatically. The automatic fulfillment is nonexistent. There is no way this model would work if we had multiple orders from multiple customers.

May 2024 - Supliful responded to my review and you can read their response below. They claim the orders were fulfilled automatically but that is absolutely NOT TRUE! Every order required us to contact them to get the order pushed through. EVERY ONE! I am not satisfied with their response.

Great stuff in the beginning I had loads of obstacles to overcome being in hospital . It was great actually started it from there . After delays with no laptop ( needed ) for label designs personally to much stress otherwise with a small device. 5 star service all around ran into more difficulties but guided and assisted to address them all.

I went into this lacking confidence but I’m not 100% confident and really excited to have my store up and running . Great webs design. I’ll say this though I wasn’t really impressed with the label designs I was presented with so I cane up with my own n asked the mmm to use them

Apart from they all good