Reviews (970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
Refine
-
By rating
Easy to use. Easy to customise too.Easy integration to shopify and also tell you analytics of the shopify customers using the swell program.
Yotpo Livechat was easy to use and the response was prompt. Fixed a glaring issue in less than 5 minutes! Very grateful for Glenn's help!!!
Had an issue getting set up but Yotpo support was very responsive and got our issue fixed quickly. Thank you, Lemuel, for the great service!
So far the app seems great! Super easy to use and set up and love that they have the option to chat with someone if we do have any questions.
I have just come across this APP and finding it very user friendly. I love the features and cant wait for my customers to start using these.
Excellent customer support. Jerrah is responsive and supportive customer services and providing the detail of clarification during the setup.
I am just starting it out, but thee customer support has been outstanding so far, and the app pretty easy to use after you get the hang of it.
Yotpo Loyalty and rewards is the way to go! My customers love it and we love the service and support from the Yotpo team! Keep up the good work!
Thanks for your feedback, we really appreciate it.
Yotpo's customer service is always helpful! They are able to answer any questions I have and show videos so I can reference back for help. 5 stars!
I was able to speak with Era! His/Her service and product knowledge are beyond excellent. Thank you for saving the day. Continue doing a good job!