Reviews (970)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

October 4, 2022

Everytime I have an issue, they take care of it right away!! I recently had an issue and Rowell L was so easy to deal with and fixed my issue in no time at all!

Bumpboxx
United States
3 months using the app
April 13, 2022

Yotpo is the BEST customer review and loyalty rewards platform. It fits in seamlessly to our shopify app, and the customer service is amazing. Thank you Jospeh C.

AEOS
United Kingdom
7 days using the app
December 1, 2019

Bonyhub.co.uk- Get Best Jewelry in Less !
This App is perfect what i was looking for . Easy and more options as compared to other apps. And also good for startups .

BONYHUB
United Kingdom
10 days using the app
October 20, 2021

Great Customer Service, Had a couple of issues and I couldn't figure out the fix. Chris B helped me fix the issues quick and easy! This app has worked great for us!

Cartel Ink
United States
About 5 years using the app
January 23, 2016

Just started using it today. Already it's super easy. Looks like it will be a great asset to my shop. And, they have great customer service as well. Highly recommend!

Silverstatements
United States
About 2 hours using the app
Edited March 3, 2020

Great customer service. I needed assistance and contacted them using the chat option. Immediate response, no waiting time. Knowledgeable customer service. Thank you!

Pan Continent Inc. - PrintOxe
Canada
Over 2 years using the app
August 29, 2019

It's all a bit complicated, but that's because they offer so much... and for free. Customer help is really great too, always quick, clear and helpful. Thank-you Justin!

The Apothecary at Liberterre
Canada
Almost 3 years using the app
July 8, 2021

Wish the vip tier was available for the lower plans, but other than that it's a relatively simply and easy to use app. Good support assistance as well for the most part

Yu-Be
United States
About 2 years using the app
January 26, 2022

Customer service is amazing, especially Reymond C, I got very quick responses to my questions and was able to get our Loyalty and Rewards program set up with their help!

Iconic Cocktail
United States
6 days using the app
March 9, 2016

Great app. easy to install and customer service very responsive and helpful. I would like to be able to change font sizes and design a little more but over all very happy

Skatescool Shop
Australia
About 3 hours using the app