Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

January 15, 2016

I just spoke to some in the chat and they helped us out in a big way, thanks.
The app looks great and is easy to use, I look forward to see what else they come up with in the future.

Parkit360 Trailer Dolly
Canada
About 1 hour using the app
February 2, 2016

So far so good! Easy to install and customize, definitely intrigued customers. Customer support was on their toes to let us know they were available if we needed them, which we love!

Sister Babyz
United States
7 days using the app
September 25, 2016

Good app. No bugs as of yet and have been using for a couple of months. Great that even small businesses can get started with on the free plan. My customers are engaging well with it.

Wiggit
United Kingdom
3 months using the app
October 25, 2018

Every since we started using this app, it has increased our repeat business tremendously. It is so easy to use and customize. I think every business should have this on their store.

Island Olive Oil Company
United States
Over 1 year using the app
Edited November 23, 2022

Perfecta solución para el programa de referidos. Me gustaría el panel en Español para sacarle más provecho, pero está muy bien. Angelo S really fast help helped me a lot made my day!!

Esjoy
Spain
Over 3 years using the app
April 14, 2023

The interface is a little clunky as is the support documentation, however, the customer service team are great and at your disposal should you need any guidance which is a real help.

Silverly
United Kingdom
2 months using the app
Yotpo - L&R replied December 20, 2023

Thanks for your feedback, we really appreciate it.

May 28, 2016

It appears, at least so far, that this app is exactly what we need... Trying to deal with a reward program manually is so much of a hassle... this will save us so much time and energy!

Oversoyed
United States
About 2 hours using the app
April 7, 2021

Love this app and the quick support! It makes a lot of difference in terms of getting technical answers responded to at a faster pace than submitting a ticket via email. Great feature!

Credo
United States
Over 3 years using the app
June 29, 2022

I had a problem about points setting. and I used online chat service, they were so helpful. Explaining with screenshots and video. I had the best experience with online chat! 5 stars!

T.K.Trading
United Kingdom
Almost 6 years using the app
February 18, 2023

I am still getting started with the app, but the technical support has been EXCELLENT! They took me through all my questions and I feel I can ask for help as needed in a timely manner.

Alabama Sawyer
United States
10 months using the app