Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

June 4, 2023

Have been using this app for a fair time now, it works well and has great functionality. The support is also top notch, if you have an issue they will go above and beyond to help sort it out.

Bonsai-En
Australia
About 4 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

Edited February 28, 2020

the support team is very very helpful and usually respond within an hour or so. they were able to help us set up a referral program that is a bit more complex than others. highly recommend!

FEW MODA
United States
3 months using the app
January 6, 2016

Fantastic App! It was exactly what we were looking for in regards to offering a sophisticated Rewards Program that easily manages the nuts and bolts for you. You can not go wrong with this app!

Catherines Curtains
United States
About 6 hours using the app
April 12, 2017

This is MOST INCREDIBLE, AFFORDABLE reward points app available!! I have been using it for several weeks and am just amazed at all that it offers. You will NOT go wrong when you get this app!!

Polishpotteryhouse
United States
About 1 month using the app
Edited March 19, 2021

The customer service is wonderful. I spoke to Ritchie each time and he was always extremely helpful and kind. The app is user friendly and serves its purpose and the customer service is stellar!

K&K Skin Products
United States
8 months using the app
March 9, 2022

The app is flexible enough to meet a variety of types of loyalty and referral programs. Great support from Jerrah! Wish it didn't have a $250 upcharge to connect even one integration like Klaviyo

Kola Goodies
United States
10 days using the app
June 9, 2022

I used this app to set up our first Loyalty program. The Support team are very helpful and knowledgeable (special mention to Elijah and Aldene for the help with launch and any issues that arose).

Misfits Health
United Kingdom
6 months using the app
January 25, 2016

The customer service was indeed swell (pun totally intended)! We're very excited about the new tools to make work easier for us, and right now the app is definitely the one we've been looking for.

Gnome Bow
Singapore
About 6 years using the app
February 1, 2023

We had issues with landing page configuration and loved the support, and set-up that was able to be done by Eriwn John C via chat. Super simple, easy and took the hard work out of if on this end.

Tactical Recovery
Australia
19 days using the app
February 21, 2016

Really fantastic program. Default sets you up just enough to get started immediately but enough customization to make it your own (without overwhelming you with choices).
Highly highly recommended!

Pheromones
United States
2 days using the app