Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

Edited March 19, 2016

Just got started. Everything is so seamless and simple. Had no issues till now. The new updates are amazing as the customization gives us a scope for linking our brand's theme. Great App. Go for it.

Inners
India
2 months using the app
October 4, 2021

Yotpo support has been very helpful in getting our programs set up and customized the way we want. They are easy to reach and always have the right solutions for us when we need them. Thanks, Yotpo!

CKS Online
United States
8 months using the app
September 22, 2021

Wonderful customer service! Jiemer helped me carry over our Rewards Page, Refer Page, and update our checkout page when we changed over themes and needed to bring over the functionality. Thank you!!

Brooklyn Candle Studio
United States
9 months using the app
October 4, 2021

I recently installed the Yopto rewards app for a client. I cannot thank Jerrah enough for the outstanding support and patience in walking me through the finer details of the customization and setup.

Brighton Lace
United Kingdom
7 days using the app
September 6, 2016

I found this rewards program to be simple to setup and administer. I look forward to seeing just how effective it will be (which will be easy thanks to the Dashboard). Great job Swell Rewards team.
PDW

Pdw Xx
Australia
4 months using the app
Edited September 22, 2018

So far so good! Easy set-up and it integrates with both my online and POS platform. They plans are prices fair. Great email templates and plans. Little effort on our end because I utilize 99% prefixes.

Footage Society
United States
About 1 hour using the app
Edited May 4, 2016

Been using this app for more than a month. Works great. The rewards campaigns are all nice. Good rewards app! But best of all the support team is very responsive which is an important requirement for me.

Purayati
India
2 months using the app
January 21, 2022

Had some questions and Jerrah was very helpful with answering quickly and walking me through some confusion I had as well as how to set up some custom actions we're thinking of for our shop. Thanks again!

Lioness
United States
3 months using the app
Edited November 13, 2023

Yopto offers amazing support and is always willing to go the extra step to make sure things are completed! Extra thanks to Edilyn B. for all her support and assistance - we so appreciate your assistance.

The Facial Room
Canada
About 2 years using the app
April 23, 2019

This app is really helpful. I have installed it recently, now I have a few new email substriptions already. They have a great customer support. I got help from Danreb who was fantastic. Highly recommended!

Ivy
Slovakia
14 days using the app