Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

March 12, 2026

Stephanie was amazing. Very helpful and quick to help resolve the issue.

NATORI
United States
Over 1 year using the app
March 12, 2026

Nyle was great, and very helpful - especially when I was unable to connect to Shopify!

Evelyn & Bobbie
United States
Over 6 years using the app
May 6, 2026

Exceptional support from Rodney D.! He quickly identified the issue with our Yotpo Loyalty metafields not syncing with Shopify and resolved it in minutes. Very professional, friendly, and knowledgeable.

Scorpi
Chile
Over 1 year using the app
March 3, 2026

Excellent loyalty program app. Also, Stephanie was a great help!

Imperial
United States
About 2 years using the app
February 24, 2026

Eleen was assisting me in editing the details of a customer account, such good customer service + very clear in what needed to be done!

RUBY
New Zealand
About 3 years using the app
February 24, 2026

Thanks Stephanie for the outstanding customer service!

Frank Body | USA
United States
7 months using the app
February 22, 2026

Jeff was amazing and helped answer all of my migration questions!

Tails Up, Pup
United States
Over 2 years using the app
February 21, 2026

Great customer service! Stephanie helped solve my issue, made great suggestions, and helped me implement those.

notes to self® socks
United States
Over 3 years using the app
February 12, 2026

Nyle was super helpful and quick!

Bon Bon Bon
United States
Over 2 years using the app
February 4, 2026

Stephanie was very helpful resolving an issue for us. I explained the issue and she was on it.

Trainz
United States
Over 2 years using the app