Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

January 26, 2026

Stephanie was super helpful with my queries today and solved my problem swiftly and politely. Thanks Stephanie!

Fable England
United Kingdom
8 months using the app
January 22, 2026

Nyle was absolutely amazing assisting me with my inquiry. He was patient and very resourceful with my request, along with making sure that I had all the information I needed be for we ended our chat today.

The chat option is very helpful and easy to use. The links that Nyle provide were super helpful, and detailed, along with the explanation of what to look for and how to resolve the issue. Thank you!!

GoMacro
United States
7 months using the app
January 14, 2026

Nyle Aldrin M was very helpful. Solved my problem quickly and explained well.

KISS Colors & Care
United States
Over 2 years using the app
January 14, 2026

Great service, quick help and fast understanding. Thanks to Rodney D. for the help!

Saysky.co.uk
United Kingdom
Almost 3 years using the app
December 29, 2025

Irvin N was very thorough and helpful!

Christy Dawn
United States
Almost 4 years using the app
December 12, 2025

Excellent experience with Yotpo support. Eleen T. was very helpful, responsive, and clear throughout the process. She helped us resolve an account issue related to a previous agency quickly and smoothly. Everything was handled professionally. Highly appreciated!

Nurture®
United Kingdom
3 days using the app
December 11, 2025

A big shoutout to Nyle for the quick response and great assistance

Apria Home
United States
Almost 2 years using the app
December 3, 2025

A big shoutout to Stephanie for the quick response and great assistance! Surely, a gem to keep.

Muscle Nation
Australia
Over 3 years using the app
December 2, 2025

Rodney D. helped me solve an issue with expedience and kindness. Thank you!

BlackTie Breaks
United States
Over 3 years using the app
November 10, 2025

Nyle Aldrin M was great :)

Dower & Hall
United Kingdom
9 months using the app