Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Thanks so much for the support from agent Rodney D. Helped me a lot
Nyle is a great CS assiant! He made eveything so clear about user's concerns by sending us screenshots and related aritcles. Thankyou Nyle!
Jeff was amazing at explaining how to use the rewards programme for a customer to access their discount
Great program! Our customers have been happy and when we had issues, Sean from customer support was a huge help with resolving the issue.
Yotpo is great, we use it it on three of our Shopify sites. Their customer service is always top notch and quick to respond. Received great support from Maritel today. Thanks Maritel!
Maritel was very helpful. Resolved the issue quickly and efficiently.
Appreciate the quick assistance to get additional redemption options available on our landing page. Christian was quick and to the point. Exactly what we needed.
Sean B. Helped me with my customer support. Appreciate his efficient and direct support.
Rodney D. was very helpful in implementing some changes to our rewards landing page which made it more browsable and usable for our engaged database. Highly recommend Yotpo and their support and customer success team.
Excellent customer service with Rodney D. ! Quick response, very friendly, patiance and professional throughout. Highly recommend. <3
