Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Maritel.. did a great job in providing the resolution to me when I raised my concern.
Christian was so helpful in helping me integrate my rewards system onto my live website! He was patient and experienced in assisting me with my troubles. Always a pleasure to work with yotpo and chatting to the friendly customer service team.
Thanks Yotpo!
Gabriel was quick and efficient in resolving the issue.
Nyle M helped me quickly and efficiently to solve my problem.
Thank you, Jeff! My live chat agent helped me resolve an issue that Yotpo specialists and Shopify Plus Support could not figure out for over a week! Good support is what all apps need. Thankful for Jeff and his patience in answering all my questions to get this issue resolved.
Agent Rodney D. was very helpful. Thank you
support's helpful and responsive, Jeff identified and fixed a tier / customer issue for me right away and explained the process as well.
Nyle M was extremely helpful and very quick to identify the cause of my issue and assist me in resolving it.
Great customer service with Nyle M.
He quickly helped us correct an error.
We hope that Yotpo will help us greatly in the future.
Appreciate the quick resolution with Rodney D's help.