Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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We use Yotpo for some time now, great program!
Great support by Rodney D. as well
Rodney D. was super helpful and was able to assist me with my request. Great customer service!
Great account support and chat customer service. Thanks again, Maritel!
Hello, I was assisted by Nyle and they were able to resolve my inquiry for the customer within minutes! Love this chat feature!
Thank you! :)
Nyle M was awesome in checking our inquiry regarding negative points balance. He was able to explain clearly the reason why it happened which helped us relay to the customer. Thank you!
Nyle M. was of great assistance in my query. Thank you.
Nyle M nailed it for me. So glad Yotpo support is always just a click away!
Jeff was great and assisted me with everything I needed in a timely manner!
John B was also great!!!
Rodney was so helpful in helping me apply points in a batch upload including manually opting in customers to the loyalty program!
Yotpo chat service is great! Very helpful, fast and able to understand my issues and questions. Nyle M was especially helpful setting up and clarifying earning rules.
