Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Fabulous customer service! Jeff was great and all the customer support staff have always given clear simple resolutions. Thank you!
Had a great experience with customer service today for this app. The support rep, Maritel, helped us fix an issue quickly and efficiently. Thanks Maritel!
Quick, helpful and professional advice from Yotpo support team (Nyle A) resolving customer issues. Very happy with the support so far.
Shout out to Jeff! Any issues we have are resolved quickly and communication is always clear and timely. We truly appreciate the efficient support from Jeff and the rest of the Yotpo team.
The chat is very helpful with any queries and solving any issues. Stephanie is always very responsive and quick to help with any questions or issues I am experiencing.
Great customer support from Nyle M
Rodney D has been a great help!
Alsher C was of great assistance. As both of us being CS reps, we were able to help the client both on our parts. Great team work!
Stephanie C also did a great job. Quick assistance.
Nyle M. was very helpful with our query!
Aisher helped a lot! Fast and effective customer service!