Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Jefferson Q is always super efficient, friendly and helpful :)
Maritel S. was great! Thank you so much for your help! You were clear, efficient, and got everything sorted quickly. I truly appreciate your assistance.
Maritel S. was extremely helpful at finding a solution for me. It was not a complicated problem, but I appreciated how fast she figured out what was going on and directed me on how to complete my task. Thanks so much!
Super fast and efficient service! Gabriel S. Helped me a lot and very quickly!
Just had a great customer service experience with Stephanie C. She was prompt, helpful, and took her time to research my questions to give me the best possible answer.
Shout out to Maritel S.---
They were able to help solve the problem our business was facing with a recent change with the Shopify integration of YOTPO.
Thank you so much for assisting me, Maritel! You were helpful and straightforward, and got us back up and running promptly.
John B was so helpful and quick to resolve my issue!
Always great service from the yotpo team! Recently assisted by John B, however I have to say that everyone in the team offer fast, efficient service.
Jeff Q was a great help! He was able to provide me with clarity on my issue, and remained patient and present throughout our entire conversation.
John B is always so fast and efficient when helping resolve issues or inquires sent his way. Always appreciate his support!
