Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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John B helped me quickly with a question I had. I always get good service from the Yotpo live chat and support. Thank you so much for your help!
Charlie was a lifesaver today helping me to update a few customer accounts. Thank you!
they helped me when I needed to add points for my customers
Jeff Q was extremely helpful and efficient when I needed quick assistance with a customer during the height of the holiday season! Appreciate it!
Gabriel S and Kelsey were absolutely fantastic to work with! Loving our experience with Yotpo thus far.
Jeff Q. Very quick to resolved my concern.
Jeff Q was super patient and helpful!
Yotpo consistently provides excellent support! Anytime I have a question or issue, their team is prompt, responsive, and incredibly helpful. A special shoutout to Jeff Q, who assisted me today with speed and efficiency—thank you for making the process so smooth!
Thank you Gabriel for your assistance today. It is always good reaching out to you guys and knowing that you guys are there to help. I appreciate the knowledge and the attentiveness. Thank you for resolving my issue promptly.
Great customer service from Jeff Q. today - quick and knowledgeable.
