Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
Refine
-
By rating
John B was a great help in making sure my gift codes were set up correctly and that my rewards email trigger was added into Klaviyo so that I could offer my program members a reward with no worry!
Eleen was quick to respond and identify the problem I was experiencing, which meant I could, in turn, provide timely customer service to my customers.
Thank you for being so helpful today Eleen!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Vergian B was super helpful and solved my problem in moments. Thank you!
We appreciate your feedback, thank you!
John B was great - he went above and beyond to look at our account to ensure adequate safety features were set! Thank you John B
Thank you for writing a review and we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I had to get help via live chat and John B was helpful, efficient, and sorted the issue right away. Thanks! :)
Thanks for your feedback, we really appreciate it.
Yotpo support has been top tier! Vergian B. specifically was able to answer my very technical questions & resolve my issues I was having. Appreciate the help & love the team!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Wonderful support from Vergian B!
Thanks for your feedback, we really appreciate it.
Stephanie was a dream to work with! She was professional and polite. She asked great questions to get to the root of the issue and fixed it! I couldn't have asked for a better interaction!
Thank you for writing a review. We value your feedback and are delighted on the experience you've had with us recently!
Amazing customer support, John B helped me with my concern promptly.
Thanks for your feedback, we really appreciate it.
The app had some issues, but John B. was quick to help. Great service!
We appreciate your feedback, thank you!
