Reviews (971)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.

February 12, 2025

Vergian B was great to work with today. She was able to help me quickly resolve an issue for a customer.

Lauriebelles
United States
Over 1 year using the app
February 10, 2025

New to YotPo but very satisfied with the level of support. Yoben was terrific!

J&H Tackle
United States
5 months using the app
February 5, 2025

John B provided excellent service! He was incredibly helpful and knowledgeable.

AspenClean
Canada
Almost 4 years using the app
February 3, 2025

I was assisted by John B who was very helpful and knowledgable! Great service!

Mira Fertility Shop
United States
Over 1 year using the app
February 4, 2025

The customer service from John B is awesome, fixed the problem in 2 mins, thank you!

You & All
Australia
Over 1 year using the app
January 22, 2025

John B. was extremely helpful in quickly identifying our root cause and came to a speedy resolution for us.

RMS Beauty
United States
Over 6 years using the app
January 17, 2025

John B was able to quickly identify the issue!

ALLIES [North America]
Singapore
Over 3 years using the app
January 16, 2025

Great service! Thank you, John B, for your help!

49th Parallel Coffee Roasters
Canada
10 months using the app
January 16, 2025

The customer support staff was very quick to respond and also very helpful. My representative, Yoben Magalong, was very clear and helped me with all my needs in under two hours!

Sonrisa Boutique
United States
About 24 hours using the app
January 12, 2025

Customer support is always great! In particular, John B recently assisted with an issue. He was very prompt, thorough and friendly!

Coven & Co
Australia
5 months using the app