Reviews (971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, long-term solution for loyalty and rewards, often used with reviews and on headless setups. They like the easy setup, flexible earning rules, tiers, referrals, and redemption options that drive strong repeat engagement. Many note smooth launches and migrations plus help with complex fixes. Support, especially live chat, is frequently praised as fast, knowledgeable, and hands-on.
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Nyle M was super helpful and quick to answer my chat and resolve my issue!
It's always a great experience when chatting to the friendly customer service team at YOTPO. Jeff and Eleen have been a delight to speak to! He responded to our queries in a clear and kind manner. There are so many great resources available within the program that we have found extremely valuable.
Really like the support chat, Yotpo support is very helpful when you need help from Yotpo.
Christian supported me and fixed my concern.
Rodney D was very quick to help and friendly!
Rodney D. did a great job. Quick resolution provided. Thank you for your assistance!
Amazing software with so many capabilities if you dig into it! Customer support is fantastic. I just spoke with Jeff who was incredibly patient, friendly and quick to respond. He managed to solve my issue (which was kind of convoluted) and was really helpful.
Appreciated Nyle's help and patience. He really took the time to make sure he understood what I was seeing so we could walk through the account in question in detail.
Nyle M explained in detail and helped solve my issue.
Rodney D was great help! My chat was cut off and he has emailed me to follow up. Thanks Rodney! :)
Yotpo works great for our loyalty programme, and whenever I have questions the support team is very helpful. Rodney D is super knowledgeble and quick with solutions!
