Syncee Premium AI Dropshipping

I've been using Syncee for a week, and I'm convinced! Setting up products was smooth, and the catalog has great variety. The app is easy to navigate, and so far, everything has worked seamlessly.

Pros: the product selection is good for my needs. The program is easy to use, and syncing is pretty simple.

Cons: customer service is not as fast as it was when I started a few months ago and the app has not been working well, specifically the marketplace.

I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee.

Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store.

The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support

I have only used the datafeed manager so far. I like the to have the ability to customize the mapping, filters, and settings for importing products. For example, I can choose to update just the pricing, or product titles.
Also, the customer service has been great. Peter answered a slew of questions, and was able to show me what i was doing wrong and give me examples of how to upload correctly.

few days in trial but having problems finding dungeons and dragons and other fantasy items

had subscription for months now, and today they tell me i need a subscription and changed prices with no notice not going pay 99 for subscription i was pay 49 for just month ago

At the beginning of use, it was not an easy task to synchronize our data, but they were open to communication, the initial difficulties were fixed flexibly, they ensured stable operation, and now it works continuously well. The support is helpful, we are satisfied with the app.

Well as promised to advise you after I have tried the product. Definitely not happy with this program and feel that it is a waste of money.

Lots of hidden fees and other subscriptions and not enough vendors for what my store needs. The vendors I considered like for Men's products/clothes only carry maybe 1 or 2 of the items and not even multiple sizes, very, very limited.

I paid the subscription in full so that I would capture the discount offered. I really had high hopes that Syncee offered exactly what I wanted in my store. But after much vetting of their suppliers, the only companies offering what I want, charge additional subscription fees.

I asked for a refund even though I know it is non refundable, because as stated, in the beginning, the program looked amazing, but then as I dug in further, it is not.

We've been using Syncee for some time now, and we're thoroughly impressed with its functionality and efficiency. It is user-friendly, and has seamlessly integrated with our Shopify platforms. The features are exactly what we needed to streamline our processes. We also appreciate the prompt support and assistance provided whenever we had questions or encountered any issues. Overall, we couldn't be happier with Syncee, and we are grateful to have discovered such a valuable tool for our e-commerce business.

If you're looking for a dropshipping app, this is it. But the reason I say that is because of their 24/7 customer service. And that doesn't mean you'll get some automated response saying "your issue is top priority, and we appreciate your patience, but (name) is unavailable right now" kinda thing....not at all! I'm always so surprised (as I usually work in the twilight hours of the night/early morning) to get a real, live person in the chatbox! Not only that, but they actually have answers and guide you through the steps of whatever your issue your facing. That being said, like any other app there will always be a learning curve. Otherwise, I find this app pretty easy to use. Add your products, organize in catalogs, set your pricing and Syncee will sync only what you want it to—and you can set your preferences for each catalog or product individually. Again, it may take a minute to figure things out, but the peace of mind you'll have in knowing you can get help in the chat box at any time is priceless, especially if you've experienced other dropshipping apps without this feature.

It's very early to form an opinion, but so far the support is very good and helpful (Imre). The interface could be more easy and simplified, is a bit more complicated comparing to other platforms.
Also the pro plan is quite expensive for the only 250 products it allows you to sync. The search field needs more care (a lot actually). It seems to have many products to the markets i want to ship, but the prices are quite high, though it is has to do with the suppliers. I will come back with another review when i spend more time.