Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use fulfillment solution that integrates smoothly with Shopify for product import, catalog management, and orders. They highlight fast, reliable shipping, strong product sourcing (including bundles, custom packaging, and 1688/Taobao), and good product quality. A key benefit is the dedicated private agent, praised for near 24/7, responsive support that helps with sourcing, pricing, logistics, and quickly resolving issues.
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Good platform. Claudia was very helpful. Recommened as fullfiment and sourcing help!
Reddy is simply amazing\! She always responds incredibly quickly and is there whenever you need help or support\. No matter what the issue is, she takes care of it right away and always finds a solution\. Communication is friendly and reliable\. I’m very satisfied with her service and would highly recommend Reddy\.
I’ve been using Teemdrop for a while now, and honestly, it’s one of those apps that actually delivers on what it promises. The interface is super clean and easy to navigate, so you don’t waste time figuring things out. Everything feels smooth and well-designed.
What really impressed me is the customer support — it’s genuinely amazing. Whenever I had a question or needed help, the team responded quickly and actually solved the problem instead of giving generic replies. It makes a huge difference and shows they really care about users.
On top of that, the app itself is efficient and saves a lot of time compared to alternatives. You can tell the developers put real thought into the user experience.
Hey Reddy has been such an amazing person she replies fast and dose things efficiently she is the BEST!!
Connie is a great help! Very reliable app!
Great app and easy to navigate alongside having a great communication with the agent!
My Supplier "Lene" reached out to me very quickly and helped me through my first order with no questions left unanswered. She replies very quickly and makes the fulfillment as easy and stress free as possible!
The customer service great, don't get me wrong, however orders do take a bit of time to ship and arrive. I was informed the supplier shipped the wrong product twice. My rep said they will get a new supplier and have this issue addressed. I appreciate how kind the support team is!!
Dear friend,Thank you for your valuable review and your kind words about our customer service. We sincerely apologize for the inconvenience caused by long shipping times and incorrect items shipped by the supplier.
Shipping delays may occasionally happen due to stock shortages or holidays. Once goods arrive at our warehouse, our team will conduct quality checks immediately and verify items promptly to ensure accuracy. For suppliers repeatedly making mistakes, we will consider removing them from our platform to safeguard our customers’ order experience.
We deeply regret your unpleasant experience. Please feel free to contact your agent or our support team (support@teemdrop.com) if you have any further issues~
Teemdrop is fantastic! The service is excellent, they have a huge selection of products, and it's a pleasure to work with them.
A special thank you to ~Rena for her help and problem-solving skills. She's the best agent! She's always happy to answer any questions I have. I feel comfortable having an agent like her on my side.
We spoke with business owners and entrepreneurs. Honestly, we are extremely tired and frustrated with your service.
My customer placed an order on May 14. There was a “6-day” delay.
I paid $9.07 for YUN-Fast-Electro shipping, which was advertised as 3–6 day delivery.
The order was only shipped on May 19. That means around a “9-day” delay in total.
To be honest, I no longer believe TEEMDROP ships directly from its own warehouse. It looks like orders are being sourced from Alibaba first and then shipped later. Waiting 3 days just for teams to process shipments is unacceptable.
I thought TEEMDROP was a large company. If it is truly a large company, then why are the operations teams insufficient?
Also, you claim to provide “24-hour support,” but in reality it seems to be only weekday office hours from 9:00 AM to 6:00 PM. That is a weak operational system. You should hire more teams, spend more on salaries, and strengthen your operations.
The global shipping and fulfillment industry works almost 24/7. Sunday being the only off day should be enough. For a global dropshipping company, slow operations are unacceptable.
I am warning you, boss:
If this continues, people will lose trust in your company.
I watched videos about TEEMDROP on YouTube before using the platform. However, after trying it myself, my experience was very bad. Do not blindly trust what YouTubers say. In my opinion, TEEMDROP does not work well. I have been using Shopify for 6 years, and I am saying this based on real experience.
I no longer recommend using TEEMDROP.
What people say about TEEMDROP on YouTube does not seem completely true to me.
Please be careful.
Dear Zuyeses,
We're truly sorry to hear your disappointing experience with TeemDrop and appreciate you taking the time to share your honest feedback, which helps us improve our service continuously.
Regarding your order placed on May 14 with YUN-Fast-Electro shipping: first, we regret we cannot check your specific order details without your order number to locate the case for full verification. We'd like to clarify our fulfillment rule: if you pre-purchase inventory and stock items on our platform in advance, we can dispatch goods directly from our warehouse within 24 hours once your end-customer places an order. If no pre-stock is reserved, we need to source items from the suppliers, which will require extra lead time before shipment.
For your concern about the 3-day processing window: we have clearly stated on our platform that this 3-day turnaround applies to roughly 80% of regular orders. Shipment delays may happen when suppliers face stock shortages or public holidays, and such dispatch timelines are subject to individual supplier's arrangement. If you aim to cut down processing lead time drastically, we recommend reaching out to your dedicated agent to learn more about our pre-inventory ordering solution.
In addition, the 3–6 business days delivery window advertised for YUN-Fast-Electro refers exclusively to the international transit duration after goods leave our warehouse. It does not cover domestic procedures including supplier sourcing, product inspection and pre-shipment preparation, which we believe is the core reason leading to the nearly 9-day total turnaround you encountered.
We also notice your feedback on our support service and operation hours. We have on-duty support staff available on weekends and official holidays to tackle urgent requests, yet occasional understaffing may slightly slow down case resolution. Feel free to contact your personal agent or our official support mailbox: support@teemdrop.com anytime for emergency issues, and we will prioritize your inquiries without delay.
We sincerely apologize for failing to deliver a satisfying shopping experience for you. Your critical suggestions are extremely valuable for our operational optimization, and our team keeps polishing our fulfillment and after-sales system day by day. It would mean a lot to us if you could give TeemDrop another chance to serve you better in the future. We welcome all further advice or questions via our support email anytime.
Best regards,
TeemDrop Support Team
