Reviews (203)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy-to-use fulfillment solution that integrates smoothly with Shopify for product import, catalog management, and orders. They highlight fast, reliable shipping, strong product sourcing (including bundles, custom packaging, and 1688/Taobao), and good product quality. A key benefit is the dedicated private agent, praised for near 24/7, responsive support that helps with sourcing, pricing, logistics, and quickly resolving issues.

July 27, 2026

Amazing people behind professional workflow, every thing is going perfectly till full cycle completion and with Dedicated follow-up.

OmniShop
United Arab Emirates
About 1 month using the app
August 7, 2026

Kira has been an amazing agent! Always responsive, helpful and goes above and beyond to help set up products and shipping. Highly recommend TeemDrop and especially Kira as your agent!

ReliefZone
United States
About 2 months using the app
June 4, 2026

I’ve been working with Rena from Team Drop, and she has been very helpful and professional. She always gets back to me on time, answers my questions clearly, and tries to solve any issues fairly and respectfully. My package also arrived with good packaging, which gave me confidence in the service.

Harmoniq House
United Kingdom
2 months using the app
August 5, 2026

Claudia has been absolutely amazing! She is one of the most patient and helpful support agents I’ve ever worked with. She always replies quickly, explains everything clearly, and genuinely does her best to solve every problem. Even when I had several questions, she stayed kind, professional, and never stopped helping me. Her support made my experience much easier. Thank you so much, Claudia, for your outstanding service. You truly deserve five stars, and I highly recommend this app because of your excellent support!

HeyNuvio
Germany
2 months using the app
August 5, 2026

I’ve had a great experience with TeamDrop so far. I’m still new to dropshipping, and their support has been incredibly helpful.

Poppy has been very kind, patient, and always responds quickly. Every time I have a question, she explains everything clearly and is always willing to help.

I really appreciate all of her support. Thank you so much, Poppy I definitely recommend TeamDrop to anyone looking for a reliable dropshipping partner.

Veloura
Spain
22 days using the app
August 3, 2026

Excellent customer service and reliable drop shopping agent

Madjoo
United States
5 months using the app
June 3, 2026

I had an excellent experience working with my private agent form teamdrop CC . Their service was professional, reliable, and efficient from start to finish.Thank you for your help .

"Nova Rossa"
United Kingdom
5 months using the app
April 28, 2026

Fantastic experience dealing with our agent CC from TeemDrop. The ability to have a dedicated manager contactable on WhatApp is what sets this platform apart from any other fulfilment services. Quick & efficient communication, no fees, and speedy access to the best prices and suppliers on 1688 & Taobao. If you are still paying to use services like AutoDS or Zendrop, you are living under the rock. If you need trustworthy, efficient and reliable partner, then you should seriously give it a go.

Diamond Skin Pro
United Kingdom
About 2 months using the app
July 26, 2026

Love working with them! Galya is the most helpful and kind of all.
With Teemdrop you secure your Ecom business for sure.

QAVA
United States
14 days using the app
April 24, 2026

WARNING!!!
Change my mind... TEEMDROP is FAILING and UNRELIABLE.
DO NOT build a business with this platform if you aim to have a valid operation. I will revise and update if appropriate.

I have setup shop and spent notable time and money building shop/products/marketing, relying on Teemdrop after researching them and seeing these reviews with my belief that they are a reliable fulfillment center.

Teemdrop states 1-3 business days for “processing”. Day 1 should be the goal and standard. Day 2 for big orders, excessive workload. Day 3 should be the buffer day incase of reasonable business issues that slow processes. FOUR DAYS AND COUNTING on 2 small boxes of cotton swabs that still haven't left the warehouse is just crazy.

The response to inquiries for support direct you to the agent who appears to only provide support for finding more products, and no real operations or platform support. Businesses need operational issues resolved and order fulfillment, not more products that TeemDrop can't meet expectations on. At minimum businesses need honest timeframes to provide their customers.

The agent stated "awaiting collection" at this point likely means it needs quality inspection (of items someone else manufactures?) before it can ship. Yet 17TRACK and the carrier apparently received a ready pickup notification and provided the customer with tracking information over 2 days ago.

If the shipping carrier is the problem, businesses need to know so they don't choose that carrier. If it's TeemDrop, they need to provide a valid reason for issues if they want to earn or maintain any level of trust. I've ordered multiple items simply to test their system, which is failing to meet the standard provided.

I now await response that I have no idea when it will come due to the time difference, merely hoping for some detailed clarity that all is not lost. None-the-less, at this point I cannot trust TeemDrop can be relied on. I am now unable to launch marketing on my product today for nurses day in a week. Every minute I wait without resolve is lost revenue and proof that valid businesses cannot count on TeemDrop. This means your customers cannot count on your business = no repeat customers, bad reviews, and notable time and money wasted trying to resolve failed order completion at cost to your business for TeemDrop’s failure. That will sink a business.

Resolution at this point would be helpful, but trust is gone and I refuse to operate an unreliable business partnered with TeemDrop if they cannot even process orders (their entire business model as a 3rd party).

I will repost if something changes, but BE WARNED:

1. Support may be under 24 hours, but it is little to none for B2B operations (the most vital part). Responding in <24 hours feels good but that quickly changes when you realize it's useless information and it doesn't provide real insight or resolve the issue.

2. TeemDrop does not meet their own 3 days or less processing timeframe.

3. No idea if this will ever resolve, if I can get refund, or if products that will ever ship to already upset customers. Their failure is already causing me, a brand new customer, notable problems.

4. Same product issues as Alibaba and other similar platforms despite having an approved TeemDrop Store of items.
a. Items available that are simply not of any value and cannot be sold...
a. Customizable items with no customization options.
b. Item images and descriptions that do not match with no insight into whether the image or description is correct on vital details.
c. No trust that support could even provide a trustworthy response (if they know at all) about vital product questions.

NOTE: Others have changed their reviews to 5 stars after believing its not TeemDrop's fault. Finding where fault lies may be helpful, but your customers expect you to handle that proactively if you're taking their money. Thus, 1-star reviews changing to 5-stars reviews may provide some insight into critical issues that could be devastating to you. Your customers will be less forgiving.

ZERO Stars until I know there is any validity to TeemDrop as a business. At this point, they taken my time and money and I've spent time and money to build a store and marketing on products I don't trust TeemDrop to fulfill.

Sincerely,
Mr. Candor is Best

My Wellness LLC
United States
11 days using the app
TeemDrop replied May 14, 2026

Dear valued customer,

We sincerely apologize for the extremely unpleasant experience we have brought you. Since we have not obtained your relevant order information for the moment, we are unable to verify the specific details of this issue, and we would like to offer some explanations here.

1. The 1–3 business‑day processing time stated on our platform applies to 80% of regular orders. Meanwhile, we have clearly noted on our website that "processing time may be slightly extended due to supplier stock shortages or holidays". The actual shipping time depends on individual suppliers. In case of shipping delays caused by suppliers, please feel free to contact your assigned agent promptly. Your agent will help urge the supplier, negotiate to switch to better suppliers, or offer other feasible solutions for you.

2. As a rapidly growing platform, we wholeheartedly accept and appreciate every customer’s genuine feedback, as your opinions drive our continuous improvement. Regarding the issues you mentioned such as confusing logistics information, mismatched product images and descriptions, and missing customization options, we admit we cannot guarantee zero errors at all times. However, please contact your agent or customer service team once you encounter such problems, and we will verify and handle them as soon as possible to deliver satisfactory results.

3. For response time limit, we guarantee replies within 24 hours under normal circumstances, with slight delays only during holidays or other special occasions. If your agent fails to respond for a long time, you may reach us via online support, WhatsApp, or email: support@teemdrop.com. We will check the cause and urge your agent to reply in a timely manner.

We always take customer satisfaction as our top priority and aim to build long‑term partnerships with all users. We humbly accept all your evaluations and will keep optimizing our platform services based on users’ needs. We apologize again for your poor experience. If you are willing to trust us again, please do not hesitate to contact our customer service team for any future issues, and we will do our utmost to resolve them properly for you.

Sincerely,
Teemdrop Support Team