Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
Refine
-
By rating
这是个很好的AI客服app，如果你们不想要机器人跳脱已有的知识库胡乱回答，选择Tidio就对了
Thank you!
Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.
We're happy to know that our assistance was useful and help you start with Tidio :)
Vielen Dank an den Support Miguel unter anderem die bei offenen Fragen geholfen haben. Alles in allem eine App die ich weiter empfehlen kann.
A superb customer service team, very patient in helping me out with my issues.
Hello there, your review truly made our day! :)
I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help
Thank you for this amazing review! Arek is truly a gem!
Es la aplicación más completa de chat. La llevamos usando desde el principio y vamos escalando con ellos.
Thanks so much for growing with us! 💙 We’re really happy to hear Tidio has been with you since the start of your journey.
We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).
Muy facil de usar. La integración funciona perfecto. Recomendado 100%
Esperando al integración con whatsapp!!
Simple the best chat app around. Especially for Shopify users. Easy install, great usage. Great support that is always reachable. Love this app and the functionalities of it. Highly recommended for every store that wants to do just that much more for their customers! :)
We're delighted we could help, and we appreciate your nice words! If you have any more queries, please let us know!
great app for live chat service and customer care
I give five star for the app and five star support
Thank you so much for the review! We really appreciate the kind words and the 5 stars
