Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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It really helps me a lot! Besides, Dominika is a patient and professional customer service. She pointed my mistake just by one test.
Thank you so much, I will forward your kind words to Dominika! :)
Easy set up. Looks great with my store, I had a choice of colors and photos, so it is a personal messenger. Happy so far. thank you
Great customer support from Mike, would highly recommend the app for a live chat solution. Will solve any teething issues you may have.
Thank you kindly for the lovely feedback! It was my pleasure to help you! Hope it will be smooth sailing from now on! Mike
Love this app, it works great and I can 100% say that it has increased our conversions. Also, customer service is top-notch! 10/10 would recommend.
Thank you so much for your review. We're proud to support you! :)
So far so good! Hope it continues that way.
Love the fact that you have an app, like messenger, that allows you to interact live with your customers.
Thank you so much for the kind words!
Super intuitive app that has all the functionality I need (and more) for a live chat. The customer service is amazing! I highly recommend using Tidio.
Awesome app. And great service that had me set up quickly. Can't wait for more functions to be perfected like the multilingual parts. Highly Recommended!
Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com
Tidio is a great chat app and I recommend it to other users of Shopify. It has plenty of customizations and options and its basic functions are free which is great.
Awesome, thanks! <3
A great tool to automate the customer service process and engage new customers on our website. We've been able to capture new customers through this awesome engagement tool!
Hi there!
Thanks a lot for the 5 stars and for choosing us as your go-to app :)
We are sure that with great Customer Support, your company will grow in no time.
