Reviews (1,360)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)
We appreciate your kind review, thank you! :)
Great user interface, fast support via instant chat, has great features in the free plan. Strongly recommended.
It really works well and the technical service is fantastic and friendly. Thank you recommended for all business
Thank you for the review :)
Awesome interface, buttons, and navigation. It was easy to create a chat bot and insert the flow which we wanted.
Hi there! Thank you very much for your kind review :) It's great to hear that you are enjoying Tidio so far. We really appreciate your feedback. Let us know in case you need any assistance in the future. Chris
Really good app! i recomend if your starting and eccomerce bussiness! really good the free app to see how it works
Very good chat app. They provide all main features in their free plan which is good for a new store to start with.
Thank you for the review! Glad to hear you like the free plan, we do our best to offer the features to help start-up grow!
Awesome customizations and their support team are stellar! Our customers are happy and so are we. Thanks Tidio team!
Thank you very much for your kind review :) Glad to hear that you are enjoying Tidio so far. Do not hesitate letting us know if you need any assistance!
So far so good. The support staff was immediately available to answer questions and we're now set up and ready to go!
Perfect solution and very good service. We have many websites and are able to connect them together to one single account!!
Great app - easy to use and awesome customer service. It's got a great customisable design and interface. Would recommend.
