Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!
Muy buena aplicación, el diseño es minimalista y genera confianza a los visitantes de la pagina!
Great addition to our site! Customer journey and interaction has been super since deploying Tidio!
it's more convenient than FB messenger, I think. And the customer service is there every time!!!!!!!
Thank you for the 5-star review! We are happy that you feel like you can always count on us :)
I used this app to improve my customer service process, a very user-friendly app even for beginners!
Thank you so much for your lovely review :)
Very easy to install, great customer service and user friendly interface. Truly a 'one click install'.
Esta app es increible! Muy completa y da un servicio perfecto para tu ecommerce. Los bots son una pasada!
Thank you so much for the 5 stars review! :)
Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.
Thank you for your review! :)
I really like the free features on this happy. The UI is simple and easy to use and the functionality is good.
Really easy to implement and customize. I like the ready to use chatbots they are. Also the support is good :)
We appreciate your kind review, thank you! :)
