Reviews (1,359)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.

June 28, 2018

Great Support! Reply instantly and very helpful.

Mowaan
Thailand
Over 4 years using the app
February 28, 2018

Great service, no downtime, fast and responsive.

Woom Usa
United States
7 days using the app
July 19, 2014

Simple and easy to set up..... works very very well!!

www.superherotoystore.com
India
Over 5 years using the app
May 26, 2016

Tido chat works well and their support team is quick!

Dermagic Skin Care
United States
2 months using the app
February 13, 2018

Just installed.
Feel great so far, and the customer support is nice

Canabee Baby
Canada
20 minutes using the app
January 16, 2017

Easy to use. Lots of functionality. Good chat support if you get stuck.

Pure Living Space
United States
3 days using the app
June 15, 2017

Very good app. You can link multiple websites in the same time. Fast support.

Nulinedistribution Com
Canada
2 days using the app
February 26, 2018

Martin and his teammates provide great services. Would recommend to other shops.

Zh Babyparkhkg
Hong Kong SAR
About 20 hours using the app
August 19, 2016

Not the perfect live chat tool but certainly good value and pretty straightforward to use.

Issue Clothing
New Zealand
About 2 months using the app
January 5, 2017

very helpful service. I decide to buy it when finished my 7days free time. Thank you very much

Dansinhair
China
About 2 hours using the app