Reviews (1,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as easy to set up with Shopify and very intuitive, even for non‑technical staff. They highlight strong eCommerce features like product catalog integration, multi‑store and multi‑language support, and a reliable live chat with a good mobile app. The AI chatbot and automation flows are praised for deflecting support, boosting conversions, saving time, and being especially valuable for small teams. Support is often called fast and top‑tier.
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I started using the app today, so far everything is very usefull, easy to use and everything looks appealing.
Thank you for the review! I can see that we have Slovene available on our list of Settings> Live Chat> Appearance> Multilianguage :)
Please let me know if you did not find it. You can reach me directly at jan@tidio.net
we just started using it but are loving the features. It's the second app we have tried and the best so far.
Hi there! Thank you very much for your kind review :) We really appreciate your feedback, it keeps us motivated to constantly improve Tidio. Feel free to reach out in case you need any guidance :)
it's an easy to use app, especially love the multilanguage function. Very efficient support, highly recommended.
Thank you so much for the review! Glad you enjoy our features :)
Very easy to use. Free version only allows one chat at a time. No issue for our low volume business. iOS app is great!
Awesome app and customer service. It's very intuitive and easy to use. Jose is the best, very helpful, fast and knowledgeable.
Rafa spent the past hour and a half walking me through this app. couldn't be more pleased. LOVE this app and the customer service!!! :)
Thank you so much! Cheers from Rafal :D
Tidio is fantastic! It's so easy to use and customize. There are so many ways it can help your shop from live chats to email marketing!
Thank you so much for the kind words! :)
Awesome app and great customer support. Chat with their customer support team and find out just how easy this bot is to interact with.
Thank you very much for the kind review! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.
Maciek and Patrick were quick and responsive. I customized the placement of the app and turned off during off business hours with their assistance.
Thank you so much for the kind words, I have extended them to the guys :)
