Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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Great concept but mobile app and their features are way too buggy to use on site with actual customers. Will look at this app again in a few months. Has lots of potential.
amazing app, very easy to use, now i can talk to my visitors as soon as they come to my store. Helps increase sales as you give visitors a code upon arrival on your site
The app does exactly what is says it does. Plug and play - it's easy the configuration is very self-intuitive. The design is clean and looks good online unlike other apps.
Hi there! Thank you very much for your kind review :) It's great to hear that you like everything about Tidio so far. We'll do our best to keep it that way! Chris
Hey it's Dominique from http://JMLEGAZEL.com // Luxury Shoes and Patinas:
Great App!
With many features for many devices.
Great help.
One of the best.
Very friendly.
Easy to install, easy to configure, easy for support team to respond to questions. Pre built automations with options to add more as we grow, helped us get started quickly.
Thank you so much for the kind words! :)
Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks
www.mummyandmee.co.uk
We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.
https://minimepreloved.com.au/
I love all the features and what you can do with this app. It's more than just a chatting app, you can build so many custom bots and it's so much fun playing around with them!
Thank you for the 5 stars! We are glad you enjoy Tidio :)
The customer service replies to me instantly and solves my problem. Which helps me still be able to reply to my customer. what can I say?
Awesome people, Awesome APP! Love it!
You are awesome! Thank you so much for the review :)
Great app - Amazed the possibilities it offers - to create your own chat bots. On top of that very helpful customer support - my go to app from now on for all Chats on shopify
Thank you so much for your amazing review! We will keep on improving to provide you with an even better product in the future.
