Reviews (1,357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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We are new to the app, and so far we think its great! Martin helped us out with some questions we had in a top notch customer service manner! Thanks Tido, we will be in touch!
Tidio Live Chat is a fantastic app. The support is fast and always ready to help. The app works great and I am happy that we chose Tidio as our live chat and chat bot provider.
Thank you for your kind words and the 5star review! :)
Great option for chatbot on my website! Beautiful UI and easy to use. Paid plan allows us to give customers automatic replies when we're away. Phone app is a great tool as well!
Thank you so much for a 5-star review! :) Best of luck from our team!
It's been great so far. I have connected with a couple of prospective customers. It looks professional compared to other standard chat platforms. Very good customer support too!
Thank you, we are glad to hear that you have already gathered some leads! If you happen to have any further questions, you know where to find us!
Unfortunately, it stuttered when we have a major sale and we had a lot of traffic on our website. We uninstalled and started using another chat that we love and can handle volume.
Tidio has been a great help in servicing our customers in real time. Very easy to set up and a snap to use. Our customers have clearly been happy having support just a click away!
Just installed this app and was pleased to find support ready and available to guide me through a couple settings. So far this is a great app easy to use and lots of nice features
Good app. Very easy to install and use. Plus they have a mobile app which is the most important feature for us. Chatting with customers on the go is easy with this app. Recommend! ;)
Excellent App and great support - we have been using tideo for a few years now and we love it ! - a great sales tool to live chat with a customer - it really helps to get the sale !
We are proud to be a part of your business! Thank you for the 5 stars :)
i have was having some problems with the chat not showing on my site Dominika came in and fixed everything for me, I can chat again with my customers. great app definitely recommend
Hi there! Thank you very much for your lovely feedback :) It's great to hear that Dominika was able to help you, she's one of the best :) Let us know in case you need any more guidance. Chris
