Reviews (1,358)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app as a reliable, easy-to-use live chat and AI chatbot solution that speeds up support and boosts conversions. The Lyro AI bot is praised for resolving most questions, including product fit and specs, often without human help. Merchants like the quick setup, seamless Shopify integration, mobile app, automation, and templates. Many say it’s flexible, works smoothly long term, and offers strong value even on the free plan.
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I use this app on my store multiple times a day! Great functionality - you pay for what you want to use! Customer service is great - you can chat with a real person and get your questions answered quickly!
Thank you for the motivating and kind words! :)
Just added it and it seems like a great tool for my online store stivali.us Happy to see that I can get in touch with any client at any time; and that if I am not available they can still get help. AMAZING!
Thank you!
really great app, cannot fault it! improves sales as customers can get answers straight away and the ios app is great too. see it live on our personalised and ashes memorial jewellery site www.annalise.co.uk
Thank you so much for your review!
Great app! I highly recommend it for chat. Our "chatters" thought it was very user friendly, and it helped with the success of our store. Our customers have been using successfully this app to ask questions.
Great App!
The customer service is amazing!
They will answer any questions that you may have instantly.
Great app to connect with your customers live, and increase your sales!
You will be very happy :-)))
I am new to the app and just getting started. Mike at customer service was that best! Thanks a million for this great product and customer service! Can't wait to get started using it and see my business grow.
Thanks a lot for your great review! We will let Mike know that he did an amazing job :)
We are happy with this app. It's easier for customers to contact us. We can set chatbots and business hours for the chat and chatbot. Thank you for offering a free plan, that's very helpful for small business.
Thank you for your review. We're proud to support small businesses!
This app is so useful to connect with customer real time. Arek from customer service was extremely helpful when I had problem in the chat. He helped right away and solved my problem. Highly recommend this app!
Thank you for the 5 stars, I will forward your kind words to Arek :)
Great App - easy to set up and use. Has really helped with our customer relations and reduced the number of returns/unhappy customers.
Customer support was quick and really helpful with questions that I had!
This is a great app so far. I run a small operation, so I only need the free version and it is exactly what I needed for my shop. I feel like I've paid more and got less with other apps! I love this. Well done.
