Tidio: AI Chatbot & Live Chat

Great idea, doesn't work on mobile well. They have a few more things to fix, maybe instant sms messages sent to the phone of shop owners because when you see the message and click the notification to go to the app the message doesn't show up instantly.

Awesome app. We're on these chats like hawks and have seen a definite rise in conversion rates from people that are asking questions. The personal touch helps alot. Also the automation sequences are great to keep customers engaged when we're not around.

Support is exceptional and perhaps the best of any app we have subscribed to! So far, about .06% of visitors have engaged with our semiautomated customer service bot. We will continue to test different variations to see what optimizes engagement the best.

Great app that gives you a lot of insight into how to serve customers digitally. They have very fast, capable help agents on their live chat as well. Love being able to track customer's browsing history, initiate conversations, and integrate social media.

I love the app! I paid for 10k visitors per month and my conversion rate go from 1.4 to 4.8 !! This is amazing and making me a lot of money automatically! The app has great functionalities which can drive you more money on the end of the day! Thanks again!

Just installed this app. Super easy to install and so far it seems really awesome.

Update: been using it for a few weeks and it's a solid app. The desktop app can be a little buggy on login but they mentioned their fixing that. Would highly recommend it.

Hands down the best support ever. The easiest app to download and set up and I appreciated the fact they offer a free version which is sweet and nice for small business who just started. I recommend this app to anyone who wants 5 star service, and an easy use app.

This app is crucial for us to engage customers on our website. It is easy to setup and the chat support for this app is great. This factor is important when considering what apps to on board to your website. The support is probably as important as the feature it has.

La simplicité d'utilisation. On le prend en mais tres vite. Tres intuitif. Service client ultra efficace. J'aime le fait qu'il enveloppe plusieurs prestation en meme temps. On peut gerer le chat en direct, envoyer des emails, faire du marketing emailing c'est vraiment Top.

Great support team. Any ideas I have, I run them by the team and they're always there to help. The upgraded feature of being able to see what customers are typing, really gives us an advantage to answering customer questions faster. And fast support is what customers need.