Reviews (16,002)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

Edited August 10, 2024

It was very easy, but it took a long time to let me submit it.

GO BEAUTY
United States
10 months using the app
October 7, 2023

I would recommend the app because of the simplicity of completing the steps to connect with TicToc.

Yours Is Yours
United States
About 1 hour using the app
October 11, 2023

Tiktok is helpful in marketing the products of my online shop

Montres Exquises
United Kingdom
3 days using the app
October 6, 2023

Bugs in the set up process has made the TikTok shop completely unusable for my store. TikTok help center, support, and support tickets have not been helpful or responsive.

Lizard Tail Belts
United States
Almost 2 years using the app
October 7, 2023

way too many technical issues, up to date it still will not connect to our tiktok shop no matter how many times we try, it just loads the tiktok shop page and nothing else happens and in the app is continues to say setup in progress. consistent lack of customer service. very disappointing

Que Shebley
United States
Over 1 year using the app
October 1, 2023

It is a good app. A little difficult to navigate for beginners (like me), but keep clicking and you can figure it out

Below Wholesale
United States
About 19 hours using the app
September 28, 2023

I struggled with my login details at first but you just have to take your time, remember your login details and carefully input the correct data and this app integration is pretty easy user friendly and instant.

Journey's Mother Beauty Health and Fitness
United States
About 17 hours using the app
September 28, 2023

it was a lot of clutter at first ,however once you take your time and go thru everything it wasn't too difficult

Grand Emperial Merch & Apparel
United States
4 months using the app
September 30, 2023

Was super easy and integrated with Shopify. Now moving on to catalog and prmotion.

BiteMyWood
United States
About 1 hour using the app
September 24, 2023

It's pretty easy to set up. I had no problems and I have tons of items :).

AllIn Computer
United States
2 days using the app