Reviews (16,008)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

September 16, 2023

Unable to edit product dimensions for shipping.

Blackashmere
United States
About 5 hours using the app
September 12, 2023

It was easy to navigate . This was my first time using the tiktoc app

Whiff and Nibble Novelty Gifts
United States
26 minutes using the app
September 3, 2023

Why does it ask for SSN or ITIN to set up tiktok shop? Literally wouldn't give that away to anyone and no other social platform asks for it.

Airzey
United States
4 days using the app
September 5, 2023

EVERYTHING WAS EASY TO NAVIGATE

HOG 3.5, LLC
United States
12 days using the app
August 19, 2023

this is only for marketing and won't let me add my tiktok shop so I can't manage my orders in one place.

Advancing Aiden
United States
Almost 2 years using the app
August 15, 2023

This could be better an easier to set up tik tok shop. This needs a better way to connect with Shopify stores.

Flawless Game Xchange
United States
6 months using the app
August 14, 2023

Setup of the app was easy and within a couple of days running a few ads I got the ROI on my investment.

SCDBrand Co
United States
Over 1 year using the app
August 13, 2023

As a newly found entrepreneur i am very aware that having a strong social media presence when it comes to creating a community who relate to your product and want to be apart of. TikTok is one of the best new apps to create a digital footprint.
Great integration i look forward to using this service to grow my e-commerce store

RiskTakersLLC
United States
22 days using the app
August 15, 2023

Easiest setup of a pixel and sales channel ever. Everything was autofilled and pixel installed seamlessly

Bodifresh.com
United States
Almost 3 years using the app
August 16, 2023

we set pup different tik tok accounts and always some trouble, today was the first time it works for the first moment, hope the set up will be good waiting for the confirmation otherwise we have to give again O stars.

AUSWANDERN SPANIEN
Spain
11 days using the app