Reviews (16,003)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.
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Mi Tienda es en Espanol, pero esta localizada en Estados unidos y me dice que no puede configurar la tienda y no veo ninguna solucion, porque todo esta correcto
There are some BIG limitations of this app.
Firstly (and most importantly), you can only link one Shopify Shop to an Ad Account - which causes big headaches if you've got multiple stores (for example, one per country). By contrast, Meta lets you connect multiple Stores to a catalogue and select which markets they are for; which is a far superior solution than having to make lots of catalogues and ad accounts.
Secondly, there is no longer any support for TikTok Shop (i.e. users being able to buy directly inside the TikTok app). This integration was the only way that TTS made sense as a proposition, otherwise it's an incredibly manual and slow process and as a result it's not worth enabling. Again, this is a feature that Meta's Shopify app offers.
Lastly, TikTok doesn't support Supplementary Feeds - so if you wanted to add any additional information (custom labels, alt images etc) then it all has to be directly added to your Shopify - as you won't be able to add any further info within TikTok. This is a feature that, once again, Meta (and Google) offer in their integrations.
Hopefully they address these issues in the future, but in the meantime the app needs a lot of work to bring it into parity with their competitors.
Totally confused to be honest. Seems overly complex, much as Facebook ads did in the early days. We're one company, with one brand, and yet I can't keep count of how many accounts are required to send products to a single TikTok shop & single Tiktok account. We now have an account for Tiktok, another for Tiktok Shop, another for Tiktok business, and now a new one for Tiktok ads? Bewildered. And I've lost all interest. I'll look again in a few years when the Tiktok has streamlined its system and decided what it's doing.
Anyone run an Ad before they made a comment? It's the most expensive bubble gum machine out yet! Told me something was wrong with my site until i added funds to my account. I didn't plan to add anything until more research so I tried to add $10, when i was rebuffed and it said $20 minimum, which is ALSO the minimum amount to run an ad per day. Other than that, and that i cannot make a page to see where this all goes, it's awesome! To be fair i will make another review once i run ads for more than a day.
Hi there — thank you for sharing your review. We're sorry to hear that you ran into some roadblocks during your campaign setup, but we're happy to help if you need assistance along the way. We'd recommend checking out our Business Learning Center for some helpful tutorials (https://bit.ly/bizlearning), or reaching out to our team directly for assistance as needed (https://bit.ly/contactTT4B). Best of luck on your first campaign!
The setup was really straightforward. Haven't seen any results as yet however, am excited to see what it offers.
We're so glad to hear you were able to set up your account on TikTok! If you have any questions along the way, feel free to reach out to our team anytime for assistance: https://ads.tiktok.com/i18n/feedback
I'm just getting started, so I need more time to see how things are going. I will actually give a real review later.
The app is great - easy to use - looking forward to getting going - a little bit clunky - I think ive set up too many account though
It didn't bring in any sales after 3 days of running adds and gave us about 3 views on the cite per $5. Easy to set up and get running just not very effective
I have to say that It is way too early to say very much just yet. I look forward to the experience and telling you more in the future
The set-up isn't the smoothest but it's comparable to how things are set up in Meta Business Suite so it's equally as intuitive as non-intuitive.
