Reviews (16,003)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

June 24, 2023

I just installed the app on my Shopify account and so far, so good. Easy integration and zero headaches. Looking forward to starting my first campaign.

Garman Essentials
United States
3 minutes using the app
July 12, 2023

Account Ad manager was suspended due to inactivity. I provided all Business Entity documents and information requested, and my business ad manager was restored.

HOOVI ELITE STREETWEAR
United States
Over 1 year using the app
October 27, 2020

Signed up for the app after finding that it now integrated with Shopify. Very straight forward setup. Not unlike the Facebook or Instagram channels... but being a first round implementer is going to be good for us

Curation Records
United States
About 1 hour using the app
November 9, 2020

good,good,good app to get the ads,good,good,good app to get the ads,good,good,good app to get the ads,good,good,good app to get the ads

Deconovo US
United States
9 days using the app
November 13, 2020

This app is a lot of fun to use personally and I would like to see how it can improve website sales by advertising for my business too.

Cypress Bridge Candle Co.
United States
17 days using the app
Edited November 21, 2020

Easy so far. Reasonable time to set up and easy to create the first campaign. We will see how it performs for our very specific audience.

Cradlebaby from LaxCB
United States
About 1 hour using the app
February 23, 2021

Does everything it should do! Tiktok is simple easy and works great for advertisers. With FB being the giant they are, having other options are important for advertisers.

FÜM
United States
2 minutes using the app
March 21, 2021

We use this App to create ADS, till now, everything goes well, we will use this App to increase our sales in future

Nero Cycle
China
26 minutes using the app
May 12, 2021

I use TikTok Tok ads as my main source of income and lately they have been doing great. highly recommended!

ApollosJewelry
United States
13 days using the app
TikTok Inc. replied June 21, 2021

Thank you for your review! We're so glad to hear that TikTok has become a successful channel for your business. If you run into any questions along the way, feel free to reach out to our team through this contact form for help: https://www.tiktok.com/business/en-US/contact

June 16, 2021

nice tiktok is a very fun app platform with cool videos and hot content, quite beautiful and eloquent

lookingvibrantcom
United States
5 months using the app
TikTok Inc. replied June 21, 2021

Thanks for your review — we're happy to hear you're enjoying your TikTok experience! If you have any questions getting started, feel free to reach out through our contact form and our team will get in touch to assist you: https://www.tiktok.com/business/en-US/contact