Reviews (16,004)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

December 16, 2025

this has been such a nightmare trying to get this app to work with shopify.

Refin3d Prints
United States
7 months using the app
December 14, 2025

So far so good. Im new to it and its been great learning experience, pretty much have been lead by hand from 0 to hero.

Aura Soap Co.
United States
About 2 hours using the app
December 13, 2025

Support for the tiktok app doesn't exist.
Every day it tells me I'm 4th in like with a 3-16 hour wait...

Moto Loot
United States
About 5 years using the app
December 12, 2025

Processo d'identificazione complesso e farragginoso, assistenza al cliente pessima

PUNK TRIBU ARTISTIC BY EMLNO
Spain
About 2 years using the app
December 11, 2025

very smoont & I am very happy with tiktok ads now available in Pakistan

www.optionvarse.pk
Pakistan
9 minutes using the app
December 5, 2025

Once everything was completed on TikTok's side, the sync process with my products was seamless and smooth. Easier than Amazon in my opinion.

Stickman Camo
United States
4 days using the app
December 2, 2025

Very easy and accessible. TikTok is a great platform to start my small business.

The Dring Company
United States
About 1 month using the app
December 1, 2025

Having worked with interfaces for other shops extensively (and repeatedly), the interface with TikTok is a dream! Make a change and it actually happens. What a delight.

SALTT
United States
Over 2 years using the app
November 30, 2025

Great app! It made the process of setting up my shop on TikTok super easy. I highly recommend this app for anyone looking to start selling on TikTok.

Texas Rigged Tees
United States
About 20 hours using the app
November 30, 2025

I was able to walk right through the experience and the AI was very helpful when I got stuck

River Inspired
United States
7 months using the app