Reviews (16,026)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

September 6, 2026

I have spent months setting up my online store and this only took me maybe an hour since I had to stop and come back to it.

coastal homes decor
United States
About 2 hours using the app
September 7, 2026

Its seemless

Vitalizing World Cup
United States
Over 1 year using the app
September 5, 2026

Very good

Novacart
United States
About 2 months using the app
June 20, 2026

I'm submitting UNITED STATES FEDERAL documentation of my proof of residence and TikTok is claiming they cannot verify it. My whole shop is hanging up because TikTok does not accept US Federal documentation that I live where I live.

Kaʻahele Hawaiʻi
United States
About 1 hour using the app
September 2, 2026

Easy to use.

Printallica Studio
United States
19 days using the app
Edited October 14, 2026

Easiest of all apps to set up ....

Ilumi Products
United States
2 months using the app
May 15, 2026

Tiktok interface may look daunting, but actually their explainer text guide you through the onboarding process till completion. If any guidance needs further clarification , the contact support feature is always handy

Chaos Cute
United Kingdom
21 days using the app
June 19, 2026

Easy to set up, Ad generation very good too!

David K Essex

Willowbrook Living
United Kingdom
11 minutes using the app
June 19, 2026

Set up was okay. It would not recognize the TikTok I created so I had to create a new one to get started. A little time consuming but isn't everything.

My Store
United States
About 1 hour using the app
August 30, 2026

A+ simple needs some points to add and edit but it was good.

ItisMyFashion.com
United States
Over 2 years using the app