Reviews (16,019)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

November 20, 2024

So easy to set up. Much easier than Facebook

Generayxion
United States
About 1 year using the app
November 18, 2024

While it's easy to install, the product syncing doesn't work at all. Shopify and TikTok are pointing fingers are each other, meanwhile no one can fix the issue. Very frustrating.

City Crawl Adventures
United States
13 days using the app
November 17, 2024

little confusing with multiple types of accounts, like regular, business, or ad accounts. Should be a smoother setup with less steps.

Vitality Beauty Health
United States
About 1 hour using the app
November 18, 2024

Easy to setup, process of the integration with shopify was seemless.

The Twelve Clothing Brand
United States
About 10 hours using the app
November 17, 2024

I love how easy to was to set it up, I have very limited knowledge about all of this and it worked out just fine

CG Handcrafters
Canada
5 months using the app
November 14, 2024

I must say it was extremely easy to set up. Now fingers crossed that it would continue to be that easy!

Box of 9 Magnets
United States
2 days using the app
November 11, 2024

It was quite easy setting up the TikTok shop.

Quay Naturals
United States
4 days using the app
November 10, 2024

the instructions for setup were straight forward.

Fairways and Putts
United States
5 days using the app
November 5, 2024

The menu options provided great details related to configuring the TixTok shop.

Pet Friends
United States
5 days using the app
November 6, 2024

much easier to use from a desktop rather than a mobile device.

Bikepartsfarm
United Kingdom
About 3 hours using the app