Reviews (16,017)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

October 23, 2024

I had issues, but live Shopify agents, and TT agents did provide guidance and requested information through "tickets" that helped me resolve the issue. Thank you.

Gotta Get Gifts Online
United States
Over 1 year using the app
October 21, 2024

Set up was a cake walk -- exactly as the setup guides outlined. I wish all social media platforms made it this easy and streamlined to integrate social media selling into business.

Old Town Social Club
United States
5 days using the app
October 20, 2024

I previously had trouble trying to connect my account, I dint know if it was due to a problem on my end, but I was successful in setting up my account this time, I had no issues and the process was easy.

Desirable Gifts
United States
11 months using the app
October 18, 2024

Easy to set up. Saved me so much time.

LAKRIS
United States
16 minutes using the app
October 15, 2024

Good UI from Tiktok, not to difficult to set up and very fast approval

ArtfulTravelPast
United Kingdom
16 days using the app
October 13, 2024

Hi There and thank you so much. I give TikTok app 5 stars because of the video tutorials. They educate you pretty well and help you get a better understanding on how to follow instruction at your own pace to do a proper setup. This is my personal opinion.

Angel Body
United States
12 months using the app
October 11, 2024

Thank you. Very easy to use and integrate with Shopify.

JoyThru
United States
3 days using the app
October 10, 2024

it did not sync all of our products. Difficulty uploading products.

Purely Wild
United States
Over 1 year using the app
October 5, 2024

it was refreshingly easy to connect my Shopify to my TikTok Account. Thanks for making it a breeze!

Oncore Lifestyle
United States
About 2 hours using the app
October 3, 2024

I felt that the amount of documents and personal information you requested was a bit excessive. It felt intrusive.

Plantraw.com
United States
3 months using the app