Reviews (16,009)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report smooth, fast setup with clear guidance, making it easy to connect TikTok Shop to Shopify and sync products, orders, and inventory. Many find it intuitive and reliable for managing sales across both platforms, despite occasional freezes or product limits. Merchants also value its tools for videos, ads, and live content to drive growth, and several praise responsive, knowledgeable support during onboarding.

August 24, 2024

Easy set-up and so far no hidden fees

Aline's Tresors
Australia
About 5 hours using the app
August 22, 2024

Easy to set up and integrate with Shopify. Will only generate leads and create awareness for my brand.

Punks & Primadonnas
United States
9 months using the app
August 7, 2024

So far it has been easy and good. I appreciate the opportunity to get to work with you all. Thanks for the opportunity to get my handmade product out to the public. I know it will do great on tik tok.

Moody's Leather Co.
United States
About 17 hours using the app
August 3, 2024

Really really bad, took too long, no help, repeat typing over and over again and doing again here. No help, bad for a small business....too much work and waste of tie for what it is worth sadly

Dana Cooper Bermuda
United States
Over 1 year using the app
August 3, 2024

Good for tracking sales data, terrible for fulfillment.

Tiktok trying to lock you into their ecosystem and doing a terrible job at it

OlenVR
United States
5 days using the app
July 31, 2024

This process has been a very difficult at first. Not having anyone to talk to when you have issues is a problem. But, all in all when you get past all the documents and extra you will finally get some resolution. I'm just excited to get past all the admin and get to selling!

S.O.N.G.S
United States
11 months using the app
July 28, 2024

So far the app has been good to me. I am still learning the ins and outs of it but the ease of use has made it real easy for me.

The Gem Couture
United States
26 days using the app
July 25, 2024

App is worthless. Nothing sinks properly This is only created for them to get ad money from you not to list products for sale.

Favors Decor and More
United States
6 months using the app
July 19, 2024

This app is horrible. It loads painfully slow. Inventory doesn't sync, product syncing is just a mess in general. Terribly designed.

Furious Sauces
United States
Over 1 year using the app
July 17, 2024

I enjoy TikTok it has helped me to grow followers and sales.

shop_rayofsunshinebeautybar
United States
Over 1 year using the app